WGU C215 - Operations Management
Practice Exam | Questions and
Correct Answers Graded A+ | Latest
2024
What is descriptive statistics? - Correct Answer - Part of the
SQC. used to describe quality characteristics and relationships
such as mean, standard deviations, range and measure of
distribution
What is stats process control? - Correct Answer - Part of the
SQC. Involves inspecting random sample of the output from a
process and deciding whether the process producing products
with characteristics that fall within predetermined inspecting
What is acceptance sampling? - Correct Answer - Part of the
SQC. Process of randomly inspecting a sample of goods and
deciding whether to accept the entire lot based on the results.
,Common Cause Variation - Correct Answer - the purely random,
unidentifiable sources of variation that are unavoidable with the
current process
Assignable causes of variation - Correct Answer - any variation-
causing factors that can be identified and eliminated
Process Capability - Correct Answer - the ability of the process
to meet or exceed the design specifications for a service or
product
Process Capability Index - Correct Answer - an index that
measures the potential for a process to generate defective
outputs relative to either upper or lower specifications
What does process capability index represent? - Correct Answer
- relationship between process variability and specification width
,What are the 6 Sigma Qualities? - Correct Answer - 1. define
2. measure
3. analyze
4. improve
5. control
What is DMAIC? - Correct Answer - Define, Measure, Analyze,
Improve, Control. The 6 Sigma Quality
When is acceptance sampling used? - Correct Answer - Either
before or after the process, not during the process
product design - Correct Answer - the process of deciding on the
unique characteristics and features of the company's product
Product Design Process - Correct Answer - 1. idea development
2. product screening
3. preliminary design and testing
, 4. final design
repeat
Design for Manufacturing (DFM) - Correct Answer - A series of
guidelines to follow in order to produce a product easily and
profitably.
Concurrent Engineering - Correct Answer - An approach that
brings together multifunction teams in the early phase of product
design in order to simultaneously design the product and the
process.
Remanufacturing - Correct Answer - The concept of using
components of old products in the production of new ones.
Process flow - Correct Answer - part of designing process.
Technique used for evaluating a process in terms of sequence of
steps from inputs to outputs with goal of improving its design
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