CASPer Test Situations Questions and Answers 100%
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Describe a time when you helped resolve a conflict between two friends or acquaintances?
CORRECT ANS-As a medical technician, there was a time when my caregiving team was
fighting over workers not pulling their slack in the workplace. The nursing home was divided
into 4 sections (1-4) and it was one caregiver per section. Sections 3 and 4 had the more acute
care residents and required more time and energy addressing their needs. The caregivers in
sections 3 and 4 were complaining that the caregivers in sections 1 and 2 were not pulling
enough slack and being lazy / sitting around when they could be helping them with their
more physical duties. The caregivers in sections 1 and 2 complained that the caregivers in
sections 3 and 4 took on too many duties and didn't communicate efficiently / let them do
their duties which is why they were being perceived as lazy. In addressing this situation, I had
a private conversation with each member individually and gained the general consensus that
communication and properly delegating tasks were the biggest issues. I spoke with my HWD
about getting better functioning radios to ensure better communication, as well as suggesting
to rotate the caregivers per section so they all get the opportunity to share the workload. By
instituting these policies, there was a lot less conflict within my team and we could focus
more on the healthcare we provided.
Describe a time when something inappropriate was posted on social media and how you
responded. CORRECT ANS-A story about a friend posting defamation of police station on
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FB. How he felt it was right because of the history of police brutality in his family because he
is black. Although I sympathized with him and felt so sorry that he and his family were treated
way, I had to tell him in private that doing so might seem like an outlet to him at that
moment, but the repercussions of his actions could negatively impact him later. Issues with
him getting into universities / professional occupations and how this message will affect not
only him but his family and the many who view and share this on social media. There are
other ways to voice your opinion (peaceful protests, city hall demonstrations, etc.) but
defaming city property is not one you should willingly participate in. He took down the photo
and issued an apology to the city but advocated for more advanced policies and
considerations in how police are trained to recognize and pacify situations
In your opinion, do ends ever justify the means? CORRECT ANS-Talk about how people
would perceive the differences between drug testing on rats vs humans, going through
thousands of test subjects to make a cure for humanity.
As a witness is it your responsibility to intervene? Why or why not? CORRECT ANS-If I
didn't do anything when witnessing an ethical dilemma, I would always question if my
inability to act or my fear of repercussions/feeling uncomfortable could have potentially
helped resolve that moment even for a second. It wouldn't have hurt to try, but there can
always be some positivity out of it.
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Have you ever witnessed or personally experienced a situation where professional boundaries
were crossed? CORRECT ANS-When I was working as a medical technician, overtime my
Health and Wellness Director (HWD) was becoming increasingly fond of / closer to one of my
co-workers. From simple gestures to full-on flirtations in the workplace, the relationship was
headed into a more romantic setting. As a leader of the caregiving team, I wanted to not only
ensure fairness for everyone but to make sure that the relationships were professional at the
same time. Nothing is wrong with having those personal relationships, but you have to do
them in a way that doesn't compromise the working dynamic of the healthcare team. I had to
have a private conversation with both my HWD and my coworker and say how having these
relationships could be seen as favoritism towards the other. This could create problems down
the line in terms of trust and potential drama within the healthcare team, putting both their
professional integrities in jeopardy. After explaining to them the possible repercussions, they
both agreed on the issue at hand and maintained greater professionalism in the workplace.
Discuss a time when someone you admired disappointed you. CORRECT ANS-In high
school, having a teacher that was against underage drug abuse yet confessed he did and still
uses marijuana for stress relief purposes. Hypocritical in a sense but there was a disconnect
with his beliefs and his practice. I told him there are other ways to manage stress that he
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didn't need drugs to do it. I had no problem with him using recreational drugs but I didnt
want him to teach others his beliefs but not fully practice them.
Describe a time where you witnessed or personally faced a conflict of interest. CORRECT
ANS-When someone asked me for a letter of recommendation for a nursing program but even
though we were friends her work ethic was not the best. I caught her sleeping on the job once
and not having a formidable reputation with the residents I had worked with at the nursing
home we were both employed at. I told her I would be happy to write the letter but warned
her it would not be the best due to what I have witnessed in her performance. I informed her
of others who would be willing to write her a stronger letter of recommendation. It would not
be in my best interest to recommend someone who I feel couldn't best exemplify what
qualities her future profession demanded.
Describe a time when something for which you had high expectations fell through.
CORRECT ANS-Was really good at basketball and wanted to play for my local YMCA as a
kid, but unfortunately broke my arm and couldnt even dribble a ball correctly for almost 2
months. I became so disheartened and hated the fact that I was clumsy enough to break my
arm in the first place. However, I learned to not dwell on this mistake and through physical
therapy I picked up a greater love for badminton while strengthening my left arm again.
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