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NUR 4040 Exam 2 Planned Change Test With Solution
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NUR 4040 Exam 2 Planned Change TestWith Solution
What is change? - ANSWER The process of making something different from
what it was
A deliberate effort to make something happen
To alter or transform
Change is a continually unfolding process rather than an either/or event
(Sullivan and Decker, 2009)
What are personal, professional, and organizational changes? - ANSWER
Personal Change
Alteration made voluntarily for one's own reasons (usually self improvement)
Professional Change
Alteration made in a position or job such as obtaining education or
credentials
Organizational Change
Planned organizational alteration to generally improve efficiency
Why do people resist change? - ANSWER Fear of the Unknown or fear of
failure
Lack of Trust
Fear of losing something of Value
,Belief that change is not good for the organization
Loss of Stature or income
Vested interest in the status quo
What are the 4 targets of change? - ANSWER Knowledge - takes least time
and effort
Attitude -
Individual behavior -
Group behavior - takes most time and effort
What is a change agent? - ANSWER Person responsible for changing the
target system
A person who initiates and assumes the responsibility for managing a change
in an organization
Uses their personal, professional and managerial knowledge and skills to lead
or influence change and to build trust in the team
Characteristics and personal qualities of change agents? - ANSWER
Respected member of organization or community
Possess excellent communication skills
Understands the change process
Knows how the group functions
Trusted by others
, Participates actively in change process
Power bases
Visionary
Risk taker
Flexible
Excellent communicator
Creative
Sensitive
Current
What is nonlinear change? - ANSWER Fluid and complex related to the
number of interaction and activities of multiple players and their influence
across the organization
TORNADO POTATO
What is planned change and how does it compare to unplanned change? -
ANSWER Planned change:
Deliberate-result of conscious decision making
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