State Farm Auto Exam Questions & 100% Correct Answers
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Course
State Farm Auto
Institution
State Farm Auto
Competitive Bids
~~> The competitive bid process requires that two or more repairers
submit competitive estimates or
"bids" for a specific repair job. The amount of the low, complete bid is
generally considered to
be the "competitive" price and is used as the basis for settlement. In al...
✓ ~~> In some market areas, repairers have been selected to
participate in State Farm's Select Service
Program. The program is designed to enhance claim service,
increase efficiency, and afford
customers an opportunity to select qualified repairers to inspect and estimate
vehicle damage
Paintless Dent repair
✓ ~~> Paintless Dent Repair (PDR) is an industry recognized repair
process that involves the removal
of
hail dents or other types of damage from metal exterior surface panels
without disturbing the
vehicle's finish. In most cases, this procedure involves the use of specialized
tools to apply
pressure to the backside of the panel to remove surface imperfections. Other
techniques may be
used to repair damage from the topside of the panel, depending on the size
and location of the
Master01 | September, 2024/2025 | Latest update
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