The PRIMARY responsibility of a convention and visitors bureau (CVB)/tourism office is
to: - Answer Deliver economic benefits to its constituents through attracting and
hosting overnight non-residents to their jurisdiction
The meeting professional has just become aware that the hotel staff members, as a
result of staff changes, do not know what the meeting is supposed to accomplish. In
order to correct this issue and prevent potential confusion, the meeting
professional should - Answer Discuss and confirm in writing the meeting objectives
to the sales representative and convention services manager (CSM)
A committee formed for a specific purpose and for the duration of time it is needed is
a stakeholder category typically called: - Answer An ad-hoc committee
Strategic planning includes which of the following activities? - Answer
Identification, assessment, and categorization of stakeholder groups
A meeting professional is planning a training session for an organization's new
software system. The system administrator suggests a seminar format. Which of the
following formats would the meeting professional suggest to allow for optimum
learning? - Answer Workshop
,The term rooming list refers to a list of: - Answer Attendees/delegates who will
occupy previously reserved rooms
The MOST appropriate time to evaluate a speaker at an educational session is: -
Answer Immediately following the presentation
The minimum amount of table space that should be allowed for comfortably seating one
meeting attendee/delegate next to another is: - Answer 24 in. (60 cm)
A raised speaker's platform is known as a: - Answer Podium
Which of the following refers to the number of persons served at a food function?
- Answer Covers
A very important persons (VIP) awards banquet is planned for 480 people. It is a 3-
course plated meal that includes wine service. Assuming tables are rounds of 8, how
many waiters will be required? - Answer 30
A run-of-the-house rate (flat rate) is the: - Answer Room rate agreed upon by
both parties for all rooms
Which of the following would be of LEAST value to the meeting professional in
obtaining reliable information for selecting a bus or ground transportation service firm?
- Answer Local transportation trade associations
The meeting professional is expecting a heavy on-site check-in and registration. To avoid
long lines at a registration area, the professional should: - Answer Have
attendees/delegates fill out registration forms at counters away from registration lines
,In technology, a "multi-point" meeting refers to: - Answer Real-time gatherings of
people in two or more locations
What is the main difference between quantitative and qualitative data? - Answer
Quantitative data is considered "hard" data and is based on analysis of
quantitative information; qualitative is descriptive in nature
When selecting a ground transportation provider, a meeting professional
pursuing sustainability practices should look for a provider that: - Answer Uses
recycling programmes for oil, batteries, antifreeze, and tires
The meeting professional is in the process of setting objectives for an adult learning
seminar. Based on the characteristics of adult learning, which of the following will have
the LEAST effect on the achievement of the objectives? - Answer Handout materials
The meeting professional for an association is planning to introduce advanced
sustainable meeting objectives. To successfully implement the new programme, the
meeting professional should: - Answer Communicate the objectives to all
stakeholders and attendees/delegates
The chief executive officer (CEO) has approached the meeting professional to design
a new programme to bring his employees up to date with current technology. What
will be the MOST effective way to accomplish this objective? - Answer Needs analysis
When starting to plan an event, which of the following should be a priority by a meeting
professional? - Answer Needs assessment
Which of the following refers to the desired outcome of an educational course? -
Answer Objective
, An important final step in return on investment (ROI) evaluation is which of
the following? - Answer Share the analysis of data collected
A meeting professional is planning to incorporate sustainable practices in an
organisation's next event. To positively affect the local environment, the meeting
professional should: - Answer Choose china service
The meeting professional is planning for next year's annual meeting at a hotel the
company has never used before. The hotel requests meeting history. What report
would the meeting professional use to provide the hotel and still manage resources
within budget guidelines? - Answer Post-event report
A Hotel subcontractor injures an attendee/delegate while setting up décor and
lighting. The contract clause MOST beneficial to the client-association in this situation
is the one that outlines: - Answer Mutual indemnification
If an exhibition is planned in the convention hotel, exhibition space rental rates
should be negotiated when the: - Answer Meeting room rental and hotel room rates
are negotiated
The hotel agreement letter specifies that the meeting professional's organisation will
receive "one complimentary unit (bedroom) per 50 room nights actually occupied
per night on a cumulative basis." For a 3-day meeting, 120 rooms were used on a
Sunday, 180 on Monday, 200 on Tuesday, and 50 on Wednesday. Therefore, the
meeting professional is entitled to: - Answer 11 room nights
Which of the following is LEAST necessary to include in a hotel contract negotiated
1 year prior to the meeting? - Answer Banquet prices
Which of the following is LEAST effective for the meeting professional in negotiating
function or meeting room charges? - Answer Number of concurrent sessions
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