48.1 The Concept of Communication MNL Questions and Answers

48.1 The Concept of Communication MNL Questions and Answers A nursing assistant is overheard telling a​ client, open double quote"I don​'t have all day. Let me put those shoes on double quote" What type of communication style is the assistant​ demonstrating? A) Passive B) Assertive C) Aggressive D) ​Passive-aggressive C) Aggressive A healthcare provider yells at a novice nurse for not knowing a​ client's latest laboratory values. Which responses by the novice nurse would demonstrate assertive​ communication? A) ​"I'm sorry.​ I'll see where those results​ are." B) ​"I will locate the values and get them to​ you." C) ​"The lab has not phoned in the results​ yet." D) ​"I can't do anything right for​ you." E) ​"You can look them up on the​ computer." B) ​"I will locate the values and get them to​ you." C) ​"The lab has not phoned in the results​ yet." Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:00 / 0:15 Full screen Brainpower Read More During a home​ visit, the nurse observes a client perform wound care that is different from the verbal instructions. The written instructions are crumpled and located at the bottom of a stack of papers. Which action by the nurse is the most​ appropriate? A) Explain that the client is at risk for a wound infection B) Verbally review the wound care process with the client again C) Place the instructions on the top of the stack for the client to use D) Tell the client that a new set of instructions will be brought at the next visit B) Verbally review the wound care process with the client again The nurse is caring for a client who is recovering from abdominal surgery. During the morning​ assessment, the client complains of pain and rates the pain at 7 out of 10. The nurse tells the client that she will prepare pain medication and return in 10 minutes to administer it. Which characteristic of verbal communication is the nurse​ using? A) Intonation B) Humor C) Credibility D) Pace C) Credibility The nurse is preparing to explain the insertion of an intravenous catheter into the arm of a client who has never been hospitalized. Which explanation by the nurse is the most appropriate for this​ procedure? A) ​"An intracath is placed in a​ vein, and the IV is set to administer 100 ccs an​ hour." B) ​"A needle is inserted in a vein so that this bag of fluid is pushed into your​ body." C) ​"A small tube is put in a blood​ vessel, and liquid is dripped into your​ body." D) ​"An angiocath is inserted in a vein and fluids are​ administered." C) ​"A small tube is put in a blood​ vessel, and liquid is dripped into your​ body." The nurse is preparing to assess an older client with a hearing deficit who has just been admitted to the care unit. Which actions should the nurse take to communicate with this​ client? A) Ask the family to wait in the hall B) Close the door to the room C) Ask about the client​'s meal preferences D) Face the client when speaking E) Turn down the volume on the television set B) Close the door to the room C) Ask about the client​'s meal preferences D) Face the client when speaking E) Turn down the volume on the television set An adolescent client is sitting in a chair waiting for the nurse to complete a health history. After entering the​ room, where should the nurse sit to conduct the history with the​ client? A) Between 1​ ½ to 4 feet from the client B) About 4 to 12 feet from the client C) Against the wall near the door D) One foot away from the client A) Between 1​ ½ to 4 feet from the client During a health history​ interview, the client denies having any health problems but then crosses her arms and looks away. What does this behavior indicate to the​ nurse? A) The nurse is rushing the client to complete the health history. B) The client is bored with the nurse asking too many questions. C) The nurse is taking too​ long, and the client is uncomfortable sitting in a chair. D) The client​'s verbal communication and nonverbal communication are not congruent. D) The client​'s verbal communication and nonverbal communication are not congruent.