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CST 105 Exam 3 Study Guide questions with verified solutions

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  • CST 105
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  • CST 105

CST 105 Exam 3 Study Guide questions with verified solutions

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  • September 13, 2024
  • 9
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • CST 105
  • CST 105
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CST 105 Exam 3 Study Guide

Competence, Character, Caring, Connection - correct answer ✔✔What are the four C's of source
credibility?



Competence - correct answer ✔✔Describes the perceived knowledge a source has on a topic. Does the
speaker seem to know what he or she is talking about?



Character - correct answer ✔✔Refers to perceptions of how honest a source is



Competence - correct answer ✔✔These things establish _____________________ for a source (Which
of the four C's of Credibility):

education, training, person experience, achievements, intelligence, or presentation of skills.



Character - correct answer ✔✔These things establish ____________________ for a source

(Which of the four C's of Credibility):

reputation, consistency, and objectivity



Caring - correct answer ✔✔The sense that a source has our best interests at heart.



responsiveness, understanding, and empathy - correct answer ✔✔Factors that contribute to caring



Responsive - correct answer ✔✔sources react quickly and appropriately to audiences



Understanding - correct answer ✔✔sources recognize the needs, desires, feelings, and thoughts of
others.



Empathy - correct answer ✔✔The ability to take the perspective of others and see things on their terms

, Connection - correct answer ✔✔Describes the sense of how closely linked we feel to a source



Identification - correct answer ✔✔the feeling that the audience shares a bond with a source



Similarity, Attractiveness - correct answer ✔✔Connections that develop to a source stem from these
factors



Similarity - correct answer ✔✔We often tend to like people who are like us.



Attractiveness - correct answer ✔✔Audiences attribute higher credibility to sources they find attractive.
Physical attractiveness can make a source seem more competent, trustworthy, and likeable.



Attitudes - correct answer ✔✔The feelings people have about specific issues, people, or things. Always
have valence and a degree of intensity. Easy to alter.



Beliefs - correct answer ✔✔General principles that underlie attitudes. Imply a level of commitment, and
one can generate many attitudes. Require significant effort to change.



Values - correct answer ✔✔Priorities that people hold strongly and usually accept as self-evident.
Anchor beliefs and attitudes in a moral foundation. Most resistant to change.



Maslow's Hierarchy of Needs - correct answer ✔✔Identifies the essential requirements for psychological
well-being and person growth



Physiological Needs - correct answer ✔✔Most basic needs. They determine physical survival at a level
necessary to seek fulfillment of any other needs



Safety Needs - correct answer ✔✔Apply when the person can live dat to day. Fulfillment of these needs
assures some continuity and ability to plan for the future



love and belonging needs - correct answer ✔✔Include the need for long term, unconditional acceptance
from others.

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