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SCM 300 Davilla Exam 3 ASU questions well answered
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SCM 300 Davilla Exam 3 ASU questions well answered
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SCM 300 Davilla Exam 3 ASUTHINGS WE TALKED ABOUT IN CLASS - correct answer ✔✔- pizza
- cow path
- silicon wafers
- ticket broker
- your resume (little stories)
- "don't be a jerk"
- real estate, show them what is available
- Health, physician's advice
- GPA, he doesn't like it
- Basketball
- how should we create grades
- anesthesiology
- motorola six sigma
- whirlpool it upgrade
Business Process - correct answer ✔✔- any activity that takes an input, adds value, and provides an
output
- a cell of the supply chain
- "recipe"
- make it as detailed as possible so there is nothing that can be unclear
Things to think about with changing business processes - correct answer ✔✔- who will it affect
- how will it affect them
- will the customers dislike the change?
Good intentions - correct answer ✔✔- goal oriented
, - stakeholders considered
- outputs are desired
Reproducible Results - correct answer ✔✔- Documented and easily understood; adaptable
Measurable and manageable - correct answer ✔✔- Entire system considered
- easy to identify problems
- accountability, good metrics
Bad Business Processes - correct answer ✔✔- ambiguity
- Misalignment
- misscommunication
Ambiguity - correct answer ✔✔- goals are not clearly understood
- laziness, hubris, lack of info
Misalignment - correct answer ✔✔- goals and actions not in alignment
Miscommunication - correct answer ✔✔- employees do not understood goals, processes
Operational Considerations - correct answer ✔✔- Testing
- potential failure points in process
- server capacity
Departmental Concerns - correct answer ✔✔Marketing - Customer, suppliers, product line, forecasting
Finance - prj feasibility, ROI
Accounting & IT - cost and Data mgt
Automation benefits - correct answer ✔✔- lower cycle time
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