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C232 Final Exam to Human Resource Test Questions and Correct Answers WGU (2024 / 2025)
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C232 Final Exam to Human Resource Test Questions and Correct Answers WGU (2024 / 2025)
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C232 Final Exam to Human Resource TestQuestions and Correct Answers WGU
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1. What role does the planning function of human
resource management play within organizations?: Strategic
and short & medium range planning Align human resources
with strategic mission of organization
2. What role does the staffing function of human resource
management play within organizations?: Recruiting and
selection of people with the needed skills of jobs within the
organization
3. What are the types of employee compensation?: Direct
and indirect
4. What is the role of performance appraisals?: Measure
and monitor employee performance
5. How does HRM enhance human potential?: Through
training and development
6. HRM's work on improving the workplace environment
focuses what two environments?: Physical and psychological
,7. What must management be aware of in order to
maintain effective work relationships?: Employee rights
8. What impact has globalization had on HR practices?: HR
policies need inter- national applicability and be cognizant
(and inclusive) of other cultures
9. What are the four implicit HR objectives?: Improve
productivity Improve quality of work life Ensure legal
compliance Foster ethical behavior
10. How can HR managers make a significant contribution
toward productivi- ty improvements?: Work organization-
processes/distribution organization of work design Work
design-contents, methods, and relationships among jobs
11. How do organizations improve the quality of work life?
How have em- ployees' attitudes regarding involvement with
their work shifted?: Greater involvement in work-enjoy more
autonomy and chance to have input
12. Why is it important that HR mangers and personnel be
familiar with the laws and regulations?: Protect employees,
protect organizaiton, and avoid liability
13. Define the term "moral philosophy.": Principles, rules,
and values people use when deciding what is right or wrong
14. How can HR professionals create a culture where ethical
behavior is encouraged?: Create a positive work environment
Hiring ethical individuals Provide ethical training Labeling and
modeling ethical behavior Creating a well-defined code of
ethics Establishing a open-door policy Providing an employee
assisntance program
, 15. Define the term "business ethics.": Values and principles
used to decide whether the collective behavior of an
organization's members is appropriate
16. What are the six major trends have been identified as
influencing the work environment?: Increased competition
Costs and benefits associated with HR utilization Productivity
changes (changes in technology, capital investment,
economic changes, capital utilization, outsourcing, and
government policies
17. Internal Environment: Define "culture" and identify who
shapes an or- ganization's culture.: Organization's value
system-identified people's values and assumptions about
their willingness to work, their ethics, and the way they
should be treated
18. Internal Environment: Define technology.: Equipment
and knowledge used to produce goods and services
19. Internal Environment: How does technology influence
an organization's structure?: Technology can influence how
jobs are borken down and the overall heirarchy--flat versus
vertical
20. Internal Environment: Organizational size is an
important factor in deter- mining .: HR activities
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