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BTE450 Exam #1 Questions and 100% Correct Answers| Latest Update
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BTE450 Exam #1 Questions and 100% Correct Answers| Latest Update
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BTE450 Exam #1 Questions and 100% CorrectAnswers| Latest Update
Data center management, network engineers, and help desk personnel are all examples of roles
that would fall under:
a. Operations and technical support
b. Applications management
c. Specialized groups
d. IT administration - ✔✔Operations and technical support
What is an example of an infrastructure service metric that can be used to formally measure
services levels?
a. The percentage of help desk calls that are repeat calls
b. The time that elapses between ordering a workstation and its installation
c. The percentage of time that systems have unscheduled downtime
d. All of the above - ✔✔The percentage of time that systems have unscheduled downtime
An advantage to managing IT in a health care organization with a decentralized structure is:
a. Innovative use of information systems
b. Better staffing
c. Efficient administration of resources
d. Easier strategic IT planning - ✔✔Innovative use of information systems
,Managing contracts with vendors, and developing and monitoring the IT budget are all tasks
that are likely be performed by:
a. Operations and technical support
b. Applications management
c. IT administration
d. Network engineers - ✔✔IT administration
According to Agarwal and Sambamurthy, what core IT process involves identifying new ways for
IT to improve business operations and ensure that IT investments deliver value?
a. Value innovation
b. Solutions delivery
c. Platform management
d. Financial management - ✔✔Value innovation
An IT professional that would be responsible for identifying information system needs and
problems, evaluating workflow, and determining strategies for optimizing the use and
effectiveness of particular systems is a:
a. System analyst
b. Programmer
c. Database administrator
d. Network administrator - ✔✔System analyst
IT staff and services that are organized to support a particular application such as a billing
system or clinical area are structured according to?
a. Service areas
b. Product lines
, c.. Critical organizational processes
d. Functional dimensions - ✔✔Product lines
All are characteristics of a high-performing IT staff except:
a. They execute well
b. They stay current in their field of expertise
c. They are good consultants
d. They have a clinical background - ✔✔they have a clinical background
Asking questions such as 'To what degree are IT strategies well aligned with the organization's
overall strategic goals?' are related to what key area of evaluating IT effectiveness?
a. Governance
b. Budget development and resource allocation
c. System Acquisition
d. IT service levels - ✔✔Governance
A member of the IT team that is concerned with leading clinical information system initiatives is
likely the:
a. CIO
b. CTO
c. CSO
d. CMIO - ✔✔CMIO
Under the HIPAA Security Rule, which is NOT considered a covered entity (CE)?
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