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CMAA Study Guide Exam With Latest Solutions 2024
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CMAA Study Guide Exam With Latest Solutions 2024
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CMAA Study Guide Exam With LatestSolutions 2024
What .is .the .medical .law? .- .correct .answer.the .medical .administrative .assistant .is .required
.to .have .a .basic .understanding .of .the .legal .principles.
what .is .the .physician-patient .relationship? .- .correct .answer.an .implied .contract .in .which
.the .physician .is .expected .to .assess .and .treat .the .patient .with .the .same .amount .of
.knowledge, .skill, .judgment .as .another .physician .under .the .same .circumstamces
define: .implied .consent .- .correct .answer.apperent .through .their .action .of .seeking .the
.services .of .the .physician
define: .informed .consent .- .correct .answer.a .written .form .that .states .the .understanding .of
.the .prescribed .treatment .as .well .as .its .accompanying .risks
define: .Good .Samaritan .Act .- .correct .answer.a .volunteer .is .not .held .liable .for .any .civil
.damages .that .may .occur .as .a .result .of .their .efforts .to .provide .emergency .care.
What .does .the .patient .bill .of .right .do? .- .correct .answer.it .promotes .the .interests .and .well
.beings .of .patients .within .any .healthcare .facility
What .is .HIPPA? .- .correct .answer.[Health .Insurance .Portability .and .Accountability .Act] .a
.fediral .law .designed .to .protect .the .privacy .of .individuals .health .information
define: .Abandonment .- .correct .answer.the .discontinuation .of .medical .care .without .proper
.notice
define: .Arbitration .- .correct .answer.the .usage .of .an .impartial .third .party .for .the .hearing
.and .determination .of .a .dispute
define: .Battery .- .correct .answer.the .unlawful .use .of .force .or .violence
define: .Negligence .- .correct .answer.the .failure .to .provide .the .necessary .care .that .is
.required .for .a .person's .situation
define: .Statutes .- .correct .answer.state .law
, phone .etiquette .STEP .1: .- .correct .answer.answer .the .phne .promptly .and .kindly
phone .etiquette .STEP .2: .- .correct .answer.be .sure .to .properly .speak .into .the .phne
phone .etiquette .STEP .3: .- .correct .answer.be .sure .to .give .the .caller .ur .undivided .attn
phone .etiquette .STEP .4: .- .correct .answer.speak .clearly .and .distinctly
phone .etiquette .STEP .5: .- .correct .answer.always .be .courteous
phone .etiquette .STEP .6: .- .correct .answer.be .sure .to .ask .the .caller's .permission .be4
.placing .them .on .hold
phone .etiquette .STEP .7: .- .correct .answer.never .allow .and .angry .or .aggressive .caller
.upset .u; .remain .calm .and .composed
what .is .verbal .communication? .- .correct .answer.the .use .of .language .or .words .spoken
what .is .nonverbal .commuication? .- .correct .answer.the .use .of .eye .contact, .body
.language, .facial .expression, .or .symbolic .expression .to .communicate .a .message.
What .types .of .scheduling .is .there? .- .correct .answer.wave .scheduling, .modified .wave
.scheduling, .double .booking
define: .Wave .Scheduling .- .correct .answer.provides .service .to .several .patients .at .same
.time
define: .Modified .Wave .Scheduling .- .correct .answer.small .groups .of .patients .are
.scheduled .at .intervals .throughout .the .hour
define: .Double .Booking .- .correct .answer.scheduling .two .patients .to .see .the .physician .at
.the .same .time
Scheduling .a .new .patient: .STEP .1 .- .correct .answer.obtain .and .verify .general .information
Scheduling .a .new .patient: .STEP .2 .- .correct .answer.gather .appropriate .information
.regarding .a .patient .referral
Scheduling .a .new .patient: .STEP .3 .- .correct .answer.determine .the .patient's .chief
.complaint
Scheduling .a .new .patient: .STEP .4 .- .correct .answer.make .the .patient .aware .of .the .various
.dates .and .times .they .are .available .to .come .in
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