What did Bob Hoover do to the mechanic who made his plane crash and almost got him
killed? - Answer -He told him to service his F-51 plane tomorrow since he's sure he
won't make this mistake again.
What's the main difference between mankind and animals? - Answer -The desire to feel
important
The only way on earth to influence other people is by_____. - Answer -Talking about
what they want and showing them how to get it
You can make more friends in two months by ______. - Answer -becoming interested in
them
You should always smile because ______. - Answer -it makes people like you
it makes you happier
it costs you nothing
The sweetest sound to a person in any language is ____. - Answer -that person's name
What do people love to talk about the most? - Answer -Themselves
When should you argue with someone? - Answer -Never because you can't win
By telling someone they're wrong you are ____. - Answer -making them feel
unintelligent
making them feel they have a bad sense of judgment
hurting their pride and respect
What should you do if you realize you're wrong? - Answer -Admit you're wrong
When trying to convince someone of something you should_____. - Answer -get them
to agree to small things by telling you "Yes" since it gets them in the mode of saying yes
and agreeing
, What do people prefer more? - Answer -Having others listen to them talk
What ideas do people like more? - Answer -Ideas they feel they came up with
themselves
What's the best way to see things from the other person's point of view? - Answer -Put
yourself in their shoes and think how you would feel or react if you went through the
same experiences
Why is it important to see things from the other person's point of view? - Answer -So
you can sympathize with their point of view before helping them understand your point
of view
Why do people do well under competition? - Answer -They have a desire to excel and
feel important
Before telling someone about their shortcomings you should ______. - Answer -tell
them how much you appreciate their work and how you also have shortcomings
Instead of giving direct orders you should ____. - Answer -Make suggestions by asking
questions
There's never too much sincere _____. - Answer -praise
When trying to make someone want to do something you should _____. - Answer -tell
them how important what they're doing is and how they'll benefit
What's the #1 reason for failure in sales? - Answer -Lack of prospecting
Is cold calling necessary? - Answer -Yes, most companies don't have enough leads to
keep their salespeople busy and the best prospects are used to having salespeople go
to them
The main reason salespeople are afraid of cold calling is because ________. - Answer -
they don't want to interrupt prospects
What's the best prospecting technique? - Answer -A balance of many different
techniques
What's the most important daily imperative of a successful salesperson? - Answer -
Keeping a pipeline full of qualified prospects
What is the formula for predicting sales? - Answer -Efficiency + Effectiveness =
Performance
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