NBHWC 4 — Ethics/Legal Exam with
complete solution 2024/2025
Definition of Self-Care - ANSWER- Taking care of oneself on all levels; a way of
living that incorporates behaviors that enable one to maintain personal health
and balance, replenish energy and motivation, and grow as a person.
Definition of Burnout - ANSWER- The extinction of motivation or incentive,
especially where one's devotion to a cause or relationship fails to produce the
desired results.
Two core characteristics of an effective coaching environment - ANSWER- 1. Safe
enough (doesn't always mean comfortable!) for clients to take the risks they need
to take
2. Courageous place where clients are able to approach their lives and the
choices they make with motivation, curiosity, and creativity.
Two qualities for a safe and courageous coaching environment - ANSWER- -
Confidentiality: promotes disclosure
- Trust: believing, and believing in the client + confidentiality
Explain accountability - ANSWER- A simple accounting for promises of action
and the insight of learning. No judging or requiring proof. Respecting client
vision and action plans but also willing to be honest and direct for their sake.
When using the expert hat (4 things) - ANSWER- 1. Check that the info you have
is truly relevant to client and client's situation — what will be gained from sharing
it?
2. Be CLEAR that you are not wearing the coach's hat, but rather of someone who
has some expertise in a given area
3. Make sure the client wants the information and ask permission
, 4. Be clear that you are offering this without attachment, that you don't assume
you have the right answer, and there are no strings attached.
What to be clear about - ANSWER- - Coaching definition
- Coaching design
- Distinctions between coaching and consulting, mentoring, etc.
- Role of the coach
- Boundaries of coaching (esp. regarding advice-giving ... won't do w/o the
professional qualification i.e. medical, legal, financial)
Describe consulting - ANSWER- - Paid to understand the problem and present
workable solutions.
Describe mentoring - ANSWER- - Provides wisdom and guidance based on own
experience.
- May include advising, counseling, and coaching.
Describe training - ANSWER- - Programs set out by trainer or instructor
- Assumes a structured learning path that coincided with an established
curriculum
Describe health education - ANSWER- - Work to encourage healthy lifestyles and
wellness through educating individuals about behaviors that promote healthy
living and prevent diseases and other health problems
- Attempt to prevent illness by informing and education
Describe therapy - ANSWER- - Deals with pain, dysfunction, and conflict within an
individual or in relationships
- Focus on difficulties arising from the past that hamper an individuals emotional
functioning in the present, improving overall psychological functioning, and
dealing with try present in more emotionally healthy ways
How does coaching differ from therapy? - ANSWER- - Supports personal and
professional growth based on self-initiated change in pursuit of actionable
outcomes.
- Future-focused
Primary focus on actionable strategies for achieving specific goals
- Emphasizes action, accountability, and follow-through
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