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NHA CMAA Certification EXAM STUDY GUIDE Questions and Answers (Latest Update 2024)
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NHA CMAA Certification EXAM STUDY GUIDE Questions and Answers (Latest Update 2024)
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NHA CMAA Certification EXAM STUDYGUIDE Questions and Answers (Latest
Update 2024)
A dental office increases the cost of a routine teeth cleaning.
The medical administrative assistant should take which of the
following actions? - Correct Answer ✅ Update the fee
schedule
Employers are mandated to provide a training program to
employees regarding OSHA guidelines within which of the
following timeframes - Correct Answer ✅ Before a
employee begins work and annually thereafter
Which of the following actions should a medical
administrative assistant take if a patient has an existing
workers' compensation case? - Correct Answer ✅ Obtain
the carrier case number
Required when a patient needs a diagnostic procedure -
Correct Answer ✅ Written order from the provider
The amount owed when out-of-pocket medical expenses have
not been met - Correct Answer ✅ Deductible
,NHA CMAA Certification EXAM STUDY
GUIDE Questions and Answers (Latest
Update 2024)
When reviewing laboratory results, a medical administrative
assistant should take which of the following actions after
pulling the patient's chart and flagging abnormal results? -
Correct Answer ✅ -Place the results on the providers desk
for review
Necessary to confirm pt demographics - Correct Answer ✅
-Occupation
Necessary to confirm pt demographics - Correct Answer ✅
-Occupation
Which of the following terms indicates the improper release
of phi? - Correct Answer ✅ Breach of confidentiality
A patient request a follow up visit for an unavaialable time
slot. Which of the following actions is appropriate for the
medical administrative assisyant to take? - Correct Answer
✅ -Schedule an appointment closest to the requested time
slot.
,NHA CMAA Certification EXAM STUDY
GUIDE Questions and Answers (Latest
Update 2024)
What should be included when creating a reception area for a
pediatric clinic - Correct Answer ✅ -Artificial plants and
floral arrangement for aesthetics
What should be done when the MA discovers an error in an
EMR from a previous pt visit? - Correct Answer ✅ -Make a
new entry in the EMR with the corrected information
Removal of all or part of an organ or tissue - Correct Answer
✅ -Lymphadenectomy
The Bcc option in an email does what? - Correct Answer ✅
-Protects the privacy of each recipient's email address
An older adult patient presents to a physician's office with his
adult daughter to clarify when to take his new medication.
Which of the following actions should the medical
administrative assistant take? - Correct Answer ✅ -Advise
the daughter and patient that the physician will speak to
them about the prescription
, NHA CMAA Certification EXAM STUDY
GUIDE Questions and Answers (Latest
Update 2024)
Which of the folowing is a disease causing organism? -
Correct Answer ✅ pathogen
A patient is afebrile and has rhinorrhea. What does this
mean? - Correct Answer ✅ -Runny nose but no fever
What type of insurance plan was developed to provide
affordable, comprehensive, prepaid healthcare to
policyholders? - Correct Answer ✅ -HMO
Which of the following abbreviations is a type of insurance
plan? - Correct Answer ✅ -POS
Which of the following greetings by a medical administrative
assistant is appropriate when answering the telephone? -
Correct Answer ✅ -" Good afternoon, cardiology clinic, ....
A patient submits 15 dollars each time - Correct Answer ✅
copayment
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