CDM (Certified Dietary Manager) Exam Study
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External Nutrition - ✔✔Supplemental feeding, by mouth or by tube, of formulas or food that
contain essential nutrients.
Kosher - ✔✔Fit, proper, or in agreement with religious law. Kosher meat means the animal
has been slaughtered in a special way. Kosher foods are typically blessed by a rabbi.
Likert Scale - ✔✔A common rating technique that uses words of numbers.
Non-selective Menus - ✔✔One in which clients do not have the opportunity to make choices
for main dishes.
Nutrition Support - ✔✔General term describing providing foods and liquids to improve
nutritional status.
Open-ended Question - ✔✔Allows the participant to answer freely, saying whatever comes
to mind.
Productivity Indexes - ✔✔Measures to determine productivity level involving careful
calculations of time, meals, and labor. Includes meals per labor hour, minutes per meal, and
labor hours per meal.
Quality Assessment - ✔✔The evaluation of processes and outcomes to determine if a
defined standard of quality is being achieved.
,Quality Assurance - ✔✔Sum total of structure, processes, and procedures designed to
ensure that clients feel that both food and services are excellent and the facility meets of
exceeds an expected standard of quality.
Quality Indicator - ✔✔Measures outcomes.
Quality Improvement - ✔✔The on-going process to improve the delivery of food, services,
and outcomes.
Quality Standard - ✔✔The facility's definition of what constitutes quality for a product such
as food or service.
Restaurant-style Service - ✔✔Dining that may include wait staff, foods ordered and
delivered in courses, food plated in the dining room, and specials offered tableside from a cart.
Rethermalize - ✔✔Reheat.
Selective Menu - ✔✔One in which clients have the opportunity to make choices or selections
in advance or immediately prior to meal service.
Single Use Menu - ✔✔A fixed menu for service on a special day such as Mother's Day.
Static Menu - ✔✔A fixed menu that doesn't change such as a room service menu.
Trayline Service - ✔✔Meal trays move through an assembly line and employees place items
on the trays, which are then transported to a common site and delivered to the client.
Tray per Minute - ✔✔A measure of efficiency of a trayline foodservice system.
,Tray Accuracy - ✔✔How accurately staff have followed the menu, tray card, or tray ticket in
assembling the tray.
Americans with Disabilities Act (ADA) - ✔✔Prohibits employment discrimination against
qualified individuals with disabilities in the public and private sector and in state and local
governments.
Chain of Command - ✔✔The flow of formal power through organizational lines.
Corrective Action for Employees - ✔✔An action taken by a supervisor to correct an
employee performance problem.
Cross-training - ✔✔Training an employee to do more than one job.
Delegation - ✔✔Passing authority for tasks or assigning duties downward through the
organization chart.
Disability - ✔✔A physical or mental impairment or being regarded as having such an
impairment.
Discrimination - ✔✔Treatment of consideration based on class or category, rather than
individual merit.
Employee Assistance Program - ✔✔Provides support to employees in solving personal
problems such as drug and alcohol abuse, family problems, and teamwork issues.
Equal Employment Opportunity Commission (EEOC) - ✔✔Provides oversight for federal
employment legislation.
, Bulimia - ✔✔An eating disorder involving binging; eating large amounts of food and than
purging to get rid of the food.
Care Area Assessment (CAA) - ✔✔Component of the RAI that is used to make decisions
about areas triggered by the MDS.
Care Plan - ✔✔A written plan for medical care.
Care Area Trigger (CAT) - ✔✔Related to one or more items in the MDS and are the flags for
the interdisciplinary team member.
Care Protocols - ✔✔Documents that outline a care process related to a specific medical
condition.
C-tags - ✔✔An identification number of a CMS guideline for small rural or critical access
hospitals.
Comprehensive Care Plan - ✔✔Developed by interdisciplinary team that address the
multifaceted needs of the client.
Enteral Nutrition - ✔✔Feeding of formulas, by mouth, or by tube into the gastrointestinal
tract.
F-Tags - ✔✔An identification number of a CMS guideline for long-term care.
Fixed Menu - ✔✔A menu that doesn't change from day to day such as what is found in
restaurants.
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