MGT320 Final Exam Questions with Complete
Answers
C - ✔✔In examining differences between managers and leaders, leaders:
A) focus on the best way to get the job done
B) focus on doing things right
C) emphasize innovation and change
D) use a more autocratic style
C - ✔✔Self-confidence is an important leadership characteristic found:
A) primarily among executives
B) primarily among supervisors
C) In almost every leadership setting
D) In male leaders more than female leaders
B - ✔✔A key part of a leader having humility is to:
A) insult the group performance, including that of your own
B) put group members in the limelight, rather than oneself
C) make forecasts about the group not making standards
D) ask the group to lead itself so he or she can do analytical work
B - ✔✔Finance manager Sharon has the reputation of "walking the talk," so she most likely
scores high on the trait of:
A) humility
B) Trustworthiness
C) Extraversion
D) Sense of Humor
,B - ✔✔Emotional intelligence refers to qualities such as self-awareness, social awareness
and:
A) possessing above average verbal and math skills
B) ability to manage your emotions
C) have a good sense of humor
D) understanding of human relations research
B - ✔✔An important part of being assertive is to:
A) not tolerate differences of opinion
B) express feelings and opinions forthrightly
C) behave aggressively toward people when necessary
D) be obnoxious when necessary
D - ✔✔Research about emotional intelligence and leadership concludes that:
A) emotional intelligence along leads to career success
B) emotional intelligence combined with ambition accounts for 90 percent of career success
C) general intelligence and technical skills are the most important for top-level leaders
D) a leader's mood and associated behaviors affect bottom-line performance
B - ✔✔A person with strong emotional intelligence is likely to:
A) become overly enthusiastic during a meeting
B) build strong personal bonds with people
C) general intelligence and technical skills are the most important for top-level leaders
D) avoid stressful situations involving people
, A - ✔✔Relationship management includes the interpersonal skills of being able to
communicate clearly and convincingly, build strong personal bonds and:
A) Disarm conflicts
B) Understand your own moods
C) manipulate others
D) None of the above
B - ✔✔Kent is an enthusiastic leader, so his enthusiasm is likely to:
A) be perceived as an annoyance by group members
B) help him build relationships with the group
C) be perceived as somewhat of a phony by group members
D) make it difficult for him to advance further
D - ✔✔The most effective type of humor for an organizational leader to use is directed at:
A) the competition
B) group members
C) other departments
D) himself or herself
D - ✔✔A leader with an internal locus of control:
A) is often low in self-confidence
B) is often interpreted by group members as being week
C) sees environmental factors as causing most events
D) takes responsibility for events happening
B - ✔✔The achievement motive refers to:
A) desire to surpass productivity quotas
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