COMMUNICATION AND DOCUMENTATION IN
NURSING EXAM LATEST UPDATE 2024/2025
QUESTIONS AND ANSWERS GRADED A+
Area:
Health and sports sciences
Communication - ✔✔ANSWER✔✔-The transfer of information
between a sender and receiver through verbal connection,
body language, emotions, and technology.
Verbal communication - ✔✔ANSWER✔✔-Oral communication
that can occur face-to-face or via telephone.
,Nonverbal communication - ✔✔ANSWER✔✔-Communication
through gestures, body language, eye contact, and posture.
Electronic communication - ✔✔ANSWER✔✔-Includes emailing,
texting, video conferencing, and social media, with a focus on
maintaining client confidentiality.
Written communication - ✔✔ANSWER✔✔-Communication in
written form, lacking nonverbal cues present in face-to-face
interactions.
Active listening - ✔✔ANSWER✔✔-Nurse considers both verbal
and nonverbal messages to understand the true meaning of the
exchange.
Restating, paraphrasing, summarizing - ✔✔ANSWER✔✔-
Techniques requiring the nurse to repeat the message back to
the client to ensure understanding.
Reflection - ✔✔ANSWER✔✔-Similar to restating but aims to
reveal the client's feelings behind the message.
, Communication styles - ✔✔ANSWER✔✔-Different styles
including passive, assertive, aggressive, and passive-aggressive,
affecting message reception.
Communication models - ✔✔ANSWER✔✔-Various models
including the linear model by Shannon and Weaver, Schramm's
model emphasizing sender, receiver, and message, ABX model
by Theodore Newcomb, and SMCR model by David K. Berlo.
Therapeutic communication - ✔✔ANSWER✔✔-Techniques used
to improve communication with clients, including active
listening and open-ended questions.
Nontherapeutic communication - ✔✔ANSWER✔✔-
Communication leading to misunderstandings and poor patient
care, such as not listening or giving advice.
Communication influencers - ✔✔ANSWER✔✔-Factors like
cognitive deficits, physical deficits, cultural differences, and
environmental factors that influence communication.
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