CVS annual retail compliance training for pharmacy staff support Questions Solved Correctly.
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Course
Freak cvs- 800141
Institution
Freak Cvs- 800141
To be valid, a prescription must be have issues for a _____ medical purpose by prescriber acting in the ____ of his or her professional practice - Answer Legitimate, usual course
Which two of the following must be completed when the pharmacy is notified of a lock in patient? - Answer Add f...
CVS annual retail compliance training
for pharmacy staff support Questions
Solved Correctly.
To be valid, a prescription must be have issues for a _____ medical purpose by prescriber acting in the
____ of his or her professional practice - Answer Legitimate, usual course
Which two of the following must be completed when the pharmacy is notified of a lock in patient? -
Answer Add forced note and review with pharmacy
Third-party payer login programs can use restrictions to limit inappropriate use. So like three examples of
lock in program - Answer 1. Requires patients to have their insurance company processed a
prescription
2. Prohibits other pharmacies from filling prescriptions for the lock in patient
3. Requires patients to fill prescriptions and one designated lock in pharmacy
If you have questions regarding the list of required Data elements for prescriptions, you should refer to
the ___ on ___ - Answer CVS pharmacy excepting prescription policy/RX net
You are entering a prescription for a new mid-level practitioner prescription. Which three options below
should you complete in order to validate the prescribers information? - Answer - ensure the prescriber
records selected name, in PA/DA and address noted on prescription
- perform a prescriber search bar in NPI or DEA
- call me prescribers or, if applicable, the prescriber supervising position office for clarification if you are
unsure of the prescribers information.
When it comes to prescription filling, the pharmacy must maintain three files that consist of - Answer
File for CII substances dispensed, for CIIICV controlled substances dispense and for all non-controlled
prescriptions dispensed
, When it comes to prescription filing the pharmacy manager must ensure the hardcopy controlled
prescriptions must be - Answer Filed separately from non-controlled substances and filed every day
You must always check expiration dates on all products during check out to make sure none of them are
expired - Answer Dairy, children's remedies, baby food
Aside from the weekly dated merchandise reviews, product rotation should be completed during which
tasks - Answer Planogram, delivery day, quick pick, and stocking promo
Miss O'Donnell is returning an unopened bag of gold album abound heavenly light popcorn. You check
the expiration date and notice it expired on 5/28/19. What should you do? - Answer Process the return
and place the box of popcorn with damages for processing
Miss Swanson comes in to return a bottle of vitamins that said wasn't used but you noticed that the seal
over the mouth of the bottle of vitamins is broken, what should you do - Answer Process the return for
Miss Swanson and place it was damages for processing
Mr. Richard is returning a box of Betty Crocker yellow cake mix but you notice the nutrition panel is torn
and hard to read what should you do - Answer Process the return and place the box of cake mix with
damages for processing
As you are putting out stock and isle with paper goods, a customer approaches you with this week
circular that advertises all single total hung paper towels are buy one get one 50% off. She notices of the
sale sign says buy one get one free. She wants to purchase the paper towels at the posted sale. What
should you do - Answer After satisfying the customer, by giving her the postage sales price, replace the
incorrect sign and correct any in accurate detail
Price must be conveyed clearly to the customer select three ways that this is done - Answer on the
shelf coding label, on the sign, or on the product
A number of additional checks were put into place to monitor and improve pricing accuracy. Select the
task that is not considered one of the additional checks - Answer Manager audit
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