Module 1. Introduction to Industrial and
Organizational Psychology Exam
Questions and Answers
Industrial/organizational psychology - Answer-is a branch of psychology that applies the
principles of psychology to the workplace
dignity, performance - Answer-The purpose of I/O psychology is "to enhance the
______________ and of human beings, and the organizations they work in, by
advancing the science and knowledge of human behavior"
principles of learning - Answer-used to develop training programs and incentive plans
principles of social psychology - Answer-are used to form work groups and understand
employee conflict
principles of motivation and emotion - Answer-are used to motivate and satisfy
employees.
application of psychological principles - Answer-is what best distinguishes I/O
psychology from related fields typically taught in business colleges. Although many of
the topics covered in this text are similar to those found in a human resource
management (HRM) or organizational behavior text, the techniques and the reasons
behind them are often different
unstructured interview - Answer-HRM texts advocate the _____________________ as
an excellent solution for selecting the best employees. I/O psychologists, however,
consider it to be of less value than more suitable alternatives such as psychological
tests, behavioral interviews, work samples, biodata, and assessment centers
research, quantitative methods, and testing techniques - Answer-I/O psychology relies
extensively on
affect the people - Answer-A second difference between I/O psychology and business
fields is that I/O psychology examines factors that _______________ in an organization
as opposed to the broader aspects of running an organization such as marketing
channels, transportation networks, and cost accounting (Kimbrough, Durley, & Muñoz,
2005.
clinical psychologists - Answer-I/O psychologists are not _______________ who
happen to be in industry, and they do not conduct therapy for workers. There are
psychologists who work for organizations and help employees with such problems as
drug and alcohol abuse, but these are counselors rather than I/O psychologists
, scientist-practitioner model - Answer-A factor that helps differentiate I/O psychology
from other fields of psychology is the reliance on the ____________________
I/O psychologists act as scientists when they conduct research and as practitioners
when they work with actual organizations, they apply research findings so that the work
they perform with organizations will be of high quality and enhance an organization's
effectiveness.
industrial approach - Answer-focuses on determining the competencies needed to
perform a job, staffing the organization with employees who have those competencies,
and increasing those competencies through training.
organizational approach - Answer-creates an organizational structure and culture that
will motivate employees to perform well, give them with the necessary information to do
their jobs, and provide working conditions that are safe and result in an enjoyable and
satisfying work environment.
Personnel Psychology - Answer-study and practice in such areas as analyzing jobs,
recruiting applicants, selecting employees, determining salary levels, training
employees, and evaluating employee performance.
Personnel Psychology - Answer-Professionals working in these areas choose existing
tests or create new ones that can be used to select and promote employees. These
tests are then constantly evaluated to ensure that they are both fair and valid.
Personnel Psychology - Answer-analyze jobs to obtain a complete picture of what each
employee does, often assigning monetary values to each position. After obtaining
complete job descriptions, they construct performance-appraisal instruments to evaluate
employee performance. Psychologists in this area also examine various methods that
can be used to train and develop employees. People within this subfield usually work in
a training department of an organization and are involved in such activities as identifying
the organization's training needs, developing training programs, and evaluating training
success.
Organizational Psychology - Answer-concerned with the issues of leadership, job
satisfaction, employee motivation, organizational communication, conflict management,
organizational change, and group processes within an organization.
Organizational Psychology - Answer-often conduct surveys of employee attitudes to get
ideas about what employees believe are an organization's strengths and weaknesses.
Usually serving in the role of a consultant, makes recommendations on ways problem
areas can be improved
Organizational Psychology Exam
Questions and Answers
Industrial/organizational psychology - Answer-is a branch of psychology that applies the
principles of psychology to the workplace
dignity, performance - Answer-The purpose of I/O psychology is "to enhance the
______________ and of human beings, and the organizations they work in, by
advancing the science and knowledge of human behavior"
principles of learning - Answer-used to develop training programs and incentive plans
principles of social psychology - Answer-are used to form work groups and understand
employee conflict
principles of motivation and emotion - Answer-are used to motivate and satisfy
employees.
application of psychological principles - Answer-is what best distinguishes I/O
psychology from related fields typically taught in business colleges. Although many of
the topics covered in this text are similar to those found in a human resource
management (HRM) or organizational behavior text, the techniques and the reasons
behind them are often different
unstructured interview - Answer-HRM texts advocate the _____________________ as
an excellent solution for selecting the best employees. I/O psychologists, however,
consider it to be of less value than more suitable alternatives such as psychological
tests, behavioral interviews, work samples, biodata, and assessment centers
research, quantitative methods, and testing techniques - Answer-I/O psychology relies
extensively on
affect the people - Answer-A second difference between I/O psychology and business
fields is that I/O psychology examines factors that _______________ in an organization
as opposed to the broader aspects of running an organization such as marketing
channels, transportation networks, and cost accounting (Kimbrough, Durley, & Muñoz,
2005.
clinical psychologists - Answer-I/O psychologists are not _______________ who
happen to be in industry, and they do not conduct therapy for workers. There are
psychologists who work for organizations and help employees with such problems as
drug and alcohol abuse, but these are counselors rather than I/O psychologists
, scientist-practitioner model - Answer-A factor that helps differentiate I/O psychology
from other fields of psychology is the reliance on the ____________________
I/O psychologists act as scientists when they conduct research and as practitioners
when they work with actual organizations, they apply research findings so that the work
they perform with organizations will be of high quality and enhance an organization's
effectiveness.
industrial approach - Answer-focuses on determining the competencies needed to
perform a job, staffing the organization with employees who have those competencies,
and increasing those competencies through training.
organizational approach - Answer-creates an organizational structure and culture that
will motivate employees to perform well, give them with the necessary information to do
their jobs, and provide working conditions that are safe and result in an enjoyable and
satisfying work environment.
Personnel Psychology - Answer-study and practice in such areas as analyzing jobs,
recruiting applicants, selecting employees, determining salary levels, training
employees, and evaluating employee performance.
Personnel Psychology - Answer-Professionals working in these areas choose existing
tests or create new ones that can be used to select and promote employees. These
tests are then constantly evaluated to ensure that they are both fair and valid.
Personnel Psychology - Answer-analyze jobs to obtain a complete picture of what each
employee does, often assigning monetary values to each position. After obtaining
complete job descriptions, they construct performance-appraisal instruments to evaluate
employee performance. Psychologists in this area also examine various methods that
can be used to train and develop employees. People within this subfield usually work in
a training department of an organization and are involved in such activities as identifying
the organization's training needs, developing training programs, and evaluating training
success.
Organizational Psychology - Answer-concerned with the issues of leadership, job
satisfaction, employee motivation, organizational communication, conflict management,
organizational change, and group processes within an organization.
Organizational Psychology - Answer-often conduct surveys of employee attitudes to get
ideas about what employees believe are an organization's strengths and weaknesses.
Usually serving in the role of a consultant, makes recommendations on ways problem
areas can be improved
