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SCM 300 EXAM 1 DAVILA
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SCM 300 EXAM 1 DAVILA
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SCM 300 EXAM 1 DAVILASupply chain management- - Answers -Efficient integration of:
-Suppliers and manufacturers
-transporters, distribution centers, warehouses
-Retailers and all other parties associated tasked with the successful devivery of final
product/service
Primary goals of Corporation - Answers --Sustain Long-term profits
-Maximize Return on Investment (ROI)
How to do it? make money, avoid waste
Profit formula - Answers -Revenue - Cost
(SC costs: materials, labor, energy, transportation, packaging, storage, defects,
insurance)
ROI formula - Answers -Profit / Investment
Aspects, formula of Value (customer perspective) - Answers -What do I get (Quantity,
quality)
------------------------------------
What is the price? (money, time)
-Trust, quality, way company presents self
Aspects, formula of Productivity (Organizational Perspective) - Answers -What did I
make? (Outputs)
-------------------------------
What was the cost (Inputs)
-Dont want to waste things.
The 4 Competitive Priorities - Answers -1. Cost
2. Quality
3. Speed/time
4. Flexibility
Aspects of COST (competitive priorities) - Answers --Material Cost
-Production Cost
-Packaging
-Quality Costs (returns repairs)
-Customer service cost
-Other (marketing, finance, waste disposal, rent, insurance, legal etc)
Aspects of QUALITY (competitive priorities) - Answers --Design Quality
-Material and production quality
, -Quality level delivered (how it looks when delivered)
-Consistent quality (builds trust)
-Service quality (sales, support, repairs)
Operations - Answers -Design, operation, and improvement of production systems that
efficiently transform INPUTS into FINISHED GOODS, maximizing producitivty
Operations duties - Answers --Process, plant management
-Capacity planning (resources, speed, how much how fast)
-Scheduling jobs/people
-Waiting line management
-Process improvement projects
Logistics - Answers -is the COORDINATED planning and execution of the following:
-Prep of Packaged Product
-Movement, transportation itinerary
-Storage itinerary (warehousing)
-Product distrubiton throughout supply chain (who gets what and when and how)
Duties of Logistics - Answers --Distribution, warehousing, infrastructure mgmt.
-Packing, containerization, transportation documentation
-Third party management and communication
Supplier Network order - Answers --PROCUREMENT (materials, inventory mgt,
resource)
---------------->
-OPERATIONS/ LOGISTICS (add value)
------------------>
-PRODUCTS/SERVICES (cost quality, speed flexibility
-WASTE (defects, valuable outputs, garbage emissions resource waste)
Aspects of CORPORATE STRATEGY and MANAGEMENT - Answers --RESEARCH
AND PLANNING (Who, what, how, how much)
-DESIGN (develop product to fill needs)
-DEVELOP APPROPRIATE BUSINESS MODEL (plan for purchasing, transforming,
delivering, selling, making profit)
-MANAGE SUPPLY CHAIN (get product or service to customer)
SCM/ basic business models - Answers --Business to Consumer (B2C)
Ex: Amazon, Starbucks, Nordstrom
-Business to Business Company (B2B)
Ex: DHL Cargo, Boeing
-Both B2B and B2C
Ex: IBM, Ford Motors, Dell, Verizon
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