Nonverbal communication accounts for - ANS 60-90% of communication (body lang, touch, distance between, eye contact)
Digital natives - ANS Gen X (65-81 tech savvy, learning is valued) & Millennials (82-00 multitaskers, like feedback)
Digital immigrants - ANS Traditiona...
115 Final Exam Questions And Answers
Graded A+!!!
Nonverbal communication accounts for - ANS 60-90% of communication (body lang, touch,
distance between, eye contact)
Digital natives - ANS Gen X (65-81 tech savvy, learning is valued) & Millennials (82-00
multitaskers, like feedback)
Digital immigrants - ANS Traditionalists (b4 46 many health disorders/meds due to age) &
Baby Boomers (46-64 sandwich gen caring for kids/parents)
Active listening (3 components) - ANS 1. Restatement (repeat words)
2. Reflection (verbalizing content and implied feelings of sender)
3. Clarification (summary, simplifying sender's thoughts/feelings)
Professional Behaviors for PT (10) - ANS 1. Critical thinking
2. Communication
3. Commitment to learning
4. Effective use of time/resources
5. Interpersonal skills
6. Problem solving
7. Professionalism
8. Responsibility
9. Stress management
10. Use of constructive feedback
Rapport - ANS interaction marked by mutual collaboration and respect (cultural, verbal,
behavioral)
Health insurance - ANS variety of policies, purchased to cover health-related
services/goods
Insured - ANS covered by the policy
Subscriber - ANS one who purchased policy
Insurer - ANS health insurance company (do not finance health care, assume risk)
, Covered services - ANS services covered by policy
Durable medical equipment (DME) - ANS med equip prescribed to insured (w/c, hospital
bed, ventilator)
Premium - ANS cost of policy
Deductible - ANS amount subscriber pays before health insurer pays
Co-payments - ANS flat amount subscriber pays for each visit for service
Coinsurance - ANS percent subscriber pays for services (usually 20%)
Involved parties - ANS 1st party: individual seeking health care
2nd party: provider of health care
3rd party: health insurance company
Medicare - ANS federal gov't provides
65+ y/o (or end-stage renal disease or disabled & entitled to SS benefits)
Beneficiary - ANS person entitled to Medicare
Medicare Part A - ANS in-patient hospital care, SNFs, some home health services, hospice
Medicare Part B - ANS out-patient, medical equip
voluntary, requires premium & deductible
Medicare Part D - ANS subsidizes cost of prescription drugs
Medicare Advantage - ANS optional
provided by private insurance cos who receive fixed amt per member per month from medicare
Medicare doesn't cover - ANS long-term care
most dental, dentures
eye exams - for glasses
cosmetic surgery
acupuncture
hearing aids, exams for fitting
routine foot care
Medicaid - ANS health insurance for indigent pop
funded jointly by state & fed gov't
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