Exam (elaborations)
PRE-ASSESSMENT TEST SHRM CP AND SHRM SCP QUESTIONS AND ANSWERS
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PRE-ASSESSMENT TEST SHRM CP AND SHRM SCP QUESTIONS AND ANSWERS
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1-50 of 5019. Which international initiative established ten principles that address human rights,
labor, environmental principles, and anticorruption issues, as well as agreed to report
annually on the progress of these principles?
A. The United Nations Global Compact
B. Caux principles
C. SA 8000
D. ISO 26000
Give this one a try later!
, A. The United Nations Global Compact
A. The United Nations Global Contract addresses human rights, labor,
environmental principles, and corruption issues.
48. An organization needs to determine ways to use staff capabilities more fully and
decide whether jobs should be redesigned. As the HR manager for this organization,
you are given this assignment. Which of the following actions should you take first?
A. Meet with line managers to examine skills and time utilization.
B. Project future movement of employees through statistical analysis.
C. Provide cross-training to develop employee skills in different areas.
D. Research qualified professional sources for ideas on how to approach this effort.
Give this one a try later!
A. Meet with line managers to examine skills and time utilization.
A is the best answer because before decisions are made regarding adding
staff or cross-training, HR should meet with managers to examine and
discuss skills and time utilization. This will give HR the basic information it
needs to capitalize on the competencies of the organization's existing
staff.
30. The global orientation of compensation and benefits strategies can have a direct
and tangible impact on an organization's total rewards program. What are the
implications called when an organization's total reward strategy leads to a transfer of
the headquarters' total compensation policies from one location to another, with little
or no consideration of local and cultural differences?
A. Ethnocentric
B. Polycentric
C. Regiocentric
D. Geocentric
Give this one a try later!
, A. Ethnocentric
A. An organization's ethnocentric orientation is more apt to lead to the
transfer of headquarters' total compensation policies with little or no
consideration of local and cultural differences.
Scenario 1: Relationship Management (Questions 24 and 25) You manage an
extremely busy team of six people who are your organization's HR department. The
November to December period is the busiest time of the year. December is
approaching, and your department is undoubtedly beginning to feel the strain.
Matters are reaching the breaking point. Staff morale is dropping, people are getting
frustrated, and errors are increasing. Your staff is openly questioning what is expected
of them. They seem confused about the department's overall objectives. However, the
situation is not irretrievable if you act now. Complaints from company management
and staff have not yet significantly increased. Urgent action is required.
24. What actions would you take under these circumstances?
A. Set up weekly meetings with your team to review department status; set up some
short-term objectives.
B. Inform the team that there is too much careless work and announce the
introduction of a formal record of errors.
C. Establish formal target setting and review arrangements with each member of the
team.
D. Meet with your team; inform them that you will pay the best-performing team
member in December a special performance bonus in January.
Give this one a try later!
A. Set up weekly meetings with your team to review department status; set
up some short-term objectives.
A. This is a situation that needs immediate action. A is the best answer
because it involves establishing short-term objectives that are urgently
needed under these circumstances. These objectives, in turn, are best
supported by the enhanced communications that will result from the
weekly meetings.
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