Derailers - answer--insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
Human Relations Movement - answer-proposed that better human relations could increase worker productivity
McGregor's Theory X - answer-as...
Derailers - answer--insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
Human Relations Movement - answer-proposed that better human relations could
increase worker productivity
McGregor's Theory X - answer-assumes people dislike work, lack ambition, act
irresponsibly, and prefer to be led
Mcgregor's Theory y - answer-The assumption that employees are creative, enjoy
work, seek responsibility, and can exercise self-direction
Strategic Management Overview - answer-Critical to success, addresses
competitive challenges faced by org, plan for integrating goals, tactics and
acionals, has two major forms below
Strategy Formulation - answer-Designing/developing a strategy
Four Primary Functions of Culture - answer-Give members an organizational identity
Facilitate collective commitment
Promote social system stability
Promote understanding of the organization
Espoused Values - answer-The values that the organization states that it believes in
(e.g., in mission statements, presentations, etc.)—the "desired".
Enacted Values - answer-The values that organization members perceive to be
valued by the organization—the "reality".
Ways to Assess Culture - answer-Innovation and Risk taking,
attention to detail,
outcome orientation,
people orientation,
team orientation,
aggressiveness,
stability
Ways to change and influence culture - answer-Formal statement,
design of physical work space, slogans, language etc,
Criteria for rewards recognition advancement,
stories and behavioral events,
, activitiy metrics
Socialization tactics - answer-Collective vs Individual
Formal vs Informal
Sequential vs Random
Fixed vs Variable
Serial vs Disjunctive
Investiture vs Divestiture
Ethnocentrism - answer-Belief in the superiority of one's nation or ethnic group.
Hofstede's model and dimensions - answer-Cultures (and people) can be
characterized using five basic dimensions related to cultural beliefs
-Power distance
-Individualism-collectivism
-Masculinity-Femininity
-Uncertainty avoidance
Short-term vs long-term orientation
GLOBE model of cultural differences - answer-power distance, uncertainty
avoidance, institutional collectivism, in-group collectivism, gender egalitarianism,
assertiveness, future orientation, performance orientation, humane orientation
high-context culture - answer-situational and nonverbal cues are used to convey
meaning
low-context culture - answer-meaning based primarily on verbal and written
communication
Expatriates - answer-employees assigned to work in another country
Global leadership attributes - answer--fluent in another language
-Travel
-Recognize it takes time
-Demonstrate critical skills for global assignment
Social Information Processing Model - answer-Information->Interpretation-
>memory->Judgement and Decisions
fundamental attribution error - answer-the tendency for observers, when analyzing
others' behavior, to underestimate the impact of the situation and to overestimate
the impact of personal disposition
Self-Serving Bias - answer-I do good on test=studied
Did bad=prof fault
Halo Error - answer-This person is attractive so they must be good fit for the job
pitchfork error - answer-this person did one thing bad so they must be bad at
everything
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