Manicurist Indiana State Board: Questions/Solutions
Salon manager Right Ans - responsible for hiring and training, help you
achieve professional goals, vested interest in your success
Business timeline Right Ans - profitable 2-5 years
growth 5-10 years
plan for retirement, become manager 11-20 years
Business plan Right Ans - written description of the business today and in
the next 5 years, agreement with yourself to keep on track
Mission statement Right Ans - establishes the values of the individual or
institution, how they live and work as well as future goalscoddd
Vision statement Right Ans - part of the business plan that provides a long-
term picture of what the business will eventually look like
Success in sales (4) Right Ans - ambition, determination, personality,
recognize clients’ needs and preferences
Upselling Right Ans - or ticket upgrading- recommending and selling added
SERVICES
Retailing Right Ans - recommending and selling PRODUCTS for at home
care
Communication skills Right Ans - body and facial are most important, as
well as tone and inflection and words
Cleaning Right Ans - A mechanical process using soap and water or
detergent and water to remove all visible dirt debris and many disease
causing germs
Disinfecting Right Ans - A chemical process that destroys most but not all
harmful organisms on environmental surfaces
sterilizing Right Ans - destroys all microbial life like spores using an
autoclave
,federal agencies Right Ans - Set guidelines for the manufacturing, sale, and
use of equipment and chemical ingredients
ex: OSHA and EPA
state agencies Right Ans - Licensing, enforcement, and your conduct when
you are working in the salon. Protect professionals and clients
ex: licensing agencies, state board of cosmetology, health departments
rules Right Ans - more specific than laws, written by state regulatory
agencies
laws Right Ans - or statue, written by federal or state to determine the
scope of practice. The guidelines for regulatory agencies to make rules
disinfectants Right Ans - chemical agents that destroy most bacteria,fungi
and viruses, but not spores, on surfaces.
2 types used in salons: hospital and tuberculocidal
MSDS Right Ans - Material Safety Data Sheet; 16 categories containing
information on the possible health effects of exposure to chemicals
OSHA Right Ans - Occupational Safety and Health Administration. regulates
and enforces safety and health standards to protect employees and their
"right to know".
Created by the US Department of Labor
GHS Right Ans - Globally Harmonized System of Classification and Labeling
of Chemicals using the MSDS 16 category format
10 step client consultation Right Ans - 1. review intake form
2. assess style
3. preferences
4. analyze skin,nails
5. lifestyle
6. show and tell
7. suggest options
8. color recommendations
, 9. counsel, discuss upkeep and maintenance
10.review and recap with reflective listening
Infection Right Ans - The invasion of body tissues by disease-causing
pathogens.
infection control Right Ans - methods used to reduce or eliminate the
transmission of infectious organisms
infectious disease Right Ans - caused by pathogenic organisms entering the
body, spread from one person to another
microorganism types (4) Right Ans - bacteria, viruses, fungi, parasites
bacteria Right Ans - one celled microorganisms with both plant and animal
characteristics
nonpathogenic bacteria Right Ans - harmless, protects against infection,
stimulates immune system
pathogenic bacteria Right Ans - harmful, can cause disease, person to
person, identified by shape
cocci Right Ans - round, single or in groups, little motility, transmitted
air/dust
streptococci Right Ans - string of beads, pus-forming
staphylococci Right Ans - clusters, abscess, pustules, boils, pus-forming,
1/3 population has it
diplococci Right Ans - spherical, grows in pairs, pneumonia
bacilli Right Ans - rod shaped, most common bacteria, are motile, use
flagella and cilia -
ex: tetanus, typhoid fever, tuberculosis, diphtheria