CMN 10V EXAM TEST BANK 150 QUESTIONS WITH 100% CORRECT ANSWERS UPDATED
3 views 0 purchase
Course
CMN 10V
Institution
CMN 10V
CMN 10V EXAM TEST BANK 150 QUESTIONS WITH 100% CORRECT ANSWERS UPDATED
incomprehensibility - Answer-when a message is not clearly understandable due to language or transmission problems; one of four situational obstacles to listening
informational listening - Answer-listen to understand infor...
CMN 10V EXAM TEST BANK 150
QUESTIONS WITH 100% CORRECT
ANSWERS UPDATED 2024-2025
incomprehensibility - Answer-when a message is not clearly understandable due to
language or transmission problems; one of four situational obstacles to listening
informational listening - Answer-listen to understand information and ideas
critical listening - Answer-listening to analyze and evaluate the content of
communication or character of the person speaking
intrepretation - Answer-the fourth aspect of listening; the subjective process of
organizing and making sense of perceptions.
listening - Answer-the process of receiving, constructing meaning from, and respodning
to spoken and/or nonverbal messages. the process consists of being mindful, hearing,
selected and organizing information, interpreteting communication, responding, and
remembering
literal listening - Answer-listening only to the content level of meaning and ignoring the
relationship level of meaning
message complexity - Answer-the amount of detailed info or intricate reasonign in a
message, can interefere with effective listening
message overload - Answer-the receiving of more messages than we can interpret,
evaulate, and remember; this can interfere with effective listening (hapens in
educational contexts a lot. overloading)
mindfulness - Answer-being fully present in the moment; the first step of listening and is
the foundation for all other steps
minimal encouragers - Answer-communication that gentle invites another person to
elaborate by expressing interest in hearing more.
monopolozing - Answer-hogging the stage by continuoiusly fosuing communication on
oneself instead of on the person who is talking.
paraphrasing - Answer-a method of clarifying one's meaning by reflecting one's
interepretation of the other's communication back to that person
, prejudgment - Answer-judging others or their ideas before one has heard them
preoccupation - Answer-absorption in our own thoughts or concerns
psuedolistening - Answer-presentending to listen
relationship listening - Answer-listening to support another person or to understand how
another person thinks, feels, or perceieves some situation event other phenomenon.
remembering - Answer-the process of recalling what one has heard; the sixth element
of listening
responding - Answer-symbolizing interest in what is being said with observable
feedback to speakers during interaction; the fifth of six element of listening
selective listening - Answer-focusing only on selected parts of communication (ex;
screening out parts of a message that don't interest us, or with which we disagree, or
riveting our attention on parts of communication that interest us or with which we agree)
acknolwedgement - Answer-second, more powerful level of interpersonal confirmation:
attentiveness to what a person feels, thinks, or says.
arbitrator - Answer-outside third party who has the authority to make a decision on a
conflict between two or more people
bracketing - Answer-identifying and setting aside for later discussion the issues
peripheral to a current conflict.
confirmation - Answer-the expressed valuing of another person, when we are
confirmed, we feel appreciated and respected
communication cliamte - Answer-the overall feeling, or emotional mood, between
people
conflict - Answer-the expression by people who depend on each other of different views,
interests, or goals, and the perception of differences as incompatible or in opposition.
covert conflict - Answer-conflict that is expressed indirectly; generally more difficult to
manage constructively than overt conflict
endorsement - Answer-third of three levels of interpersonal confirmation, the
communication of acceptance of another's thoughts and feelings. not the same as
agreement.
ethnoctrism - Answer-the tendency to assume that one way of life is normal and
superior to other ways of life.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Perfectscorer. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.99. You're not tied to anything after your purchase.
