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OSCM 373 Exam 1 questions with complete solutions
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OSCM 373 Exam 1 questions with complete solutions
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OSCM 373 Exam 1inputs are like - correct answer ✔✔meats, buns, cooks
the transformation process is like - correct answer ✔✔grilling and assembly
outputs are like - correct answer ✔✔burger
feedback is like - correct answer ✔✔time to prepare, temperatures, weight
value-added - correct answer ✔✔value/ (price of ouput - cost of input)
feedback - correct answer ✔✔measurements taken at various points in the transformation process
control - correct answer ✔✔the comparison of feedback against previously established standards to
determine if corrective action is necessary
manufacturing - correct answer ✔✔goods-oriented
service - correct answer ✔✔act-oriented
product package - correct answer ✔✔combinations of goods and services
system design - correct answer ✔✔capacity, facility location, facility layout, and product and service
planning
- Usually require long-term commitment of resources
- Determine parameter of system operation
,systems operation - correct answer ✔✔generally tactical decisions:
- Management of personnel
- Inventory management and control
- Scheduling
- Project management
- Quality assurance
sources of waste - correct answer ✔✔- inventory
- over-production
- waiting time,
- (unnecessary) transportation
overprocessing
- inefficient work methods
-product defects
- underutilizing worker skills
sort/segregate - correct answer ✔✔- keep only what is needed in the work area, remove waste
simplify/straighten/set-in-order - correct answer ✔✔improve workflow and reduce wasted motion
shine/ sweep - correct answer ✔✔- clean daily, use cleaning to inspect work area
standardize - correct answer ✔✔know the process, remove variations from processes- using standard
procedures, apply best practices
Sustain/self-discipline - correct answer ✔✔review work, maintain correct procedures, implement
standards maintain quality, train employees
safety - correct answer ✔✔built into practices
, Support/maintenance - correct answer ✔✔use preventative maintenance. Reduce variability and
unplanned downtime
competitveness - correct answer ✔✔how effectively an organization meets the wants and needs of
customers relative to others that offer similar goods or services
competitive space - correct answer ✔✔price, quality, response-time, variety
organizational strategies - correct answer ✔✔overall strategies that relate to the entire organization and
support the achievement of organizational goals and mission
core competencies - correct answer ✔✔special attributes or abilities that give an organization a
competitive edge
order qualifiers - correct answer ✔✔characteristics that customers perceive as minimum standards of
acceptability for a product or service to be considered as a potential for purchase
order winners - correct answer ✔✔characteristics of an organization's goods or services that cause it to
be perceived as better than the competition
environmental scanning - correct answer ✔✔necessary to identify strength and weaknesses (internal
factors) and opportunities and threats (external factors)
functional level strategies - correct answer ✔✔strategies that relate to each of the functional areas and
that support achievements of the organizational strategy
operation strategies - correct answer ✔✔the approach, consistent with organizational strategy, that is
used to guide the operations function
operations - correct answer ✔✔the actual doing part of the process
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