Mortuary Administration (Exam 1) Study Guide with Complete Solutions
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Course
Mortuary Administration
Institution
Mortuary Administration
Mortuary Administration (Exam 1) Study
Guide with Complete Solutions
Notification of Death - Answer️️ -*"First Call"
*98% by telephone
*2% in person
*Importance of telephone etiquette
Answering Phone - Answer️️ -*Salutation should be
-Name of funeral home
"Wright Funeral Home, Tim W...
Death at Institution - Answer✔️✔️-*Hospital, nursing home, or hospice
-name/address of institution
*Name & birth date of decedent
*Date, time & place of death
*Caller's name, title, and phone number
*Name/address/phone of attending physician
*Name of spouse/next of kin
*Relationship to decedent
*Address & phone number
Important Questions - Answer✔️✔️-*Autopsy
*Release of Remains
*Time
*Availability of refrigeration
*Entrance to institution
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