Job Design - correct answer ✔✔- Specifying the contents and methods of jobs
- What will be done in a job
- Who will do the job
- How will the job be done
- Where will the job be done
Importance - correct answer ✔✔- Organizations depend on human efforts to accomplish their goals
- Relevant to continuous and productivity improvement
Objectives - correct answer ✔✔- Productivity
- Safety
- Quality of work life
Efficiency School - correct answer ✔✔Emphasizes a systematic, logical approach to job design
Behavior School - correct answer ✔✔Emphasizes satisfaction of needs and wants of employees
Primary issue of disagreement between Efficiency and Behavior Schools - correct answer
✔✔Specialization
Specialization - correct answer ✔✔Work that concentrates on some aspect of a product or service
Advantages of Specialization - For Management: - correct answer ✔✔1. Simplifies training
2. High productivity
3. Low wage costs
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