What are some of the current challenges in operations management? - answer-- Globalization
- Supply chain partnering
- Sustainability
- Rapid product development
- Mass customization
- Lean operations
What are the ten strategic decisions? - answer-- Design of goods and services
- Managing ...
ISQS 3344 TTU Lay Exam 1 Questions
What are some of the current challenges in operations management? - answer-✔-
Globalization
- Supply chain partnering
- Sustainability
- Rapid product development
- Mass customization
- Lean operations
What are the ten strategic decisions? - answer-✔- Design of goods and services
- Managing quality
- Process and capacity strategy
- Location strategy
- Layout strategy
- Human resources and job design
- Supply-chain management
- Inventory management
- Scheduling
- Maintenance
Eli Whitney, in the nineteenth century, provided the foundations for - answer-
✔standardized interchangeable parts made by machines to exact specifications
Henry Ford is notes for his contributions to - answer-✔Assembly line
, T or F: Operations management is applicable to only manufacturing - answer-
✔False. It can also be applied to services
How can productivity be improved? - answer-✔- Labor, capital, and management
- Basic education appropriate for the labor force
- Diet of the labor force
- Social overhead that makes labor available
What can complicate productivity measurement? - answer-✔Not setting proper
standards for quality, external elements
Why is productivity more difficult to improve in the service sector? - answer-✔-
Typically labor-intensive
- Frequently focused on unique individual attributes or desires
- Often an intellectual task performed by professionals
- Often difficult to mechanize and automate
- Often difficult to evaluate for quality
Reasons to study operations management include learning about: - answer-✔- how
people organize themselves for productive enterprise
- know how goods and services are produced
- understand what operations managers do
- OM is such a costly part of an organization
What strategic concepts allow firms to achieve missions? - answer-
✔Differentiation, cost leadership, and response
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