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ISQS 3344 Exam 1 Questions And Answers With Real Solutions 2024
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ISQS 3344 Exam 1 Questions And Answers With Real Solutions 2024
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ISQS 3344 Exam 1 Questions And AnswersWith Real Solutions 2024
What .employers .want: .- .correct .answer.-excellent .written .& .verbal .communication .skills
-possess .entrepreneurial .spirit
-strong .problem .solving .& .analytical .skills
-must .thrive .in .a .team .environment .& .work .well .with .others
OM .defined .- .correct .answer.The .science .and .art .of .ensuring .that .goods .and .services .are
.created .and .delivered .successfully .to .customers, .which .involves .planning, .organizing,
.directing, .and .controlling
Planning .- .correct .answer.Distribute .work .and .decide .which .plant .certain .garments .go .to
Organizing .- .correct .answer.Set .up/organized .assembly .lines/people
Directing .- .correct .answer.Checking .to .make .sure .lots .produced .on .time .and .seeing .the
.work .through .the .assembly .line .(monitoring)
Controlling .- .correct .answer.Looking .at .reports .to .see .changes; .periodically .checking .on
.quality .of .garments .for .defects
Story: .Importance .of .Environment .- .correct .answer.In .2005, .CA .passed .a .law .where .car
.manufacturers .had .to .have .a .certain .average .MPG .for .their .cars .overall .or .pay .a .fine.
.Many .lines .created .hybrids .but .the .big .3 .(GM, .Ford, .Chrysler) .ignored .this .and .ultimately
.cost .them .lots .of .$$ .in .fines
*Point: .Ignored .changes .in .the .environment .(new .government .regulations) .and .should
.have .planned .ahead .to .avoid .costs
Outsourcing .- .correct .answer.Growing .rapidly .in .the .US; .jobs .for .manufacturing
.employees .dropping
*Widens .the .trade .deficit
Outcomes .of .Outsourcing .- .correct .answer.-China/India/Vietnam .became .the .preferred
.countries .to .outsource .to .because .of .cheap .labor .rates
, -Chasing .cheap .labor .abroad .will .weaken .the .American .dollar .and .create .an .on .shoring
.trend
-Skilled .workers .are .getting .older .and .not .being .replaced, .which .forces .more .outsourcing
.& .inflation .rises
Productivity .- .correct .answer.Outputs/Inputs
Positive .to .job .losses .in .manufacturing .& .service? .- .correct .answer.Productivity .increases
.and .people .must .work .harder .to .keep .jobs .& .have .more .knowledge .in .the .field
Total .Productivity .Measures .- .correct .answer.The .ratio .of .all .revenues .divided .by .all .costs
-ex: .if .99%, .then .only .0.99 .back .for .every .$1 .invested
Productivity .Growth .Rate .- .correct .answer.(P2-P1)/P1
*if .no .P1 .given, .assume .P1=1
Story: .Productivity .- .HillTex .Embroidery .- .correct .answer.-Flamm .came .up .with .new
.system .where .everyone .was .doing .something
-Operators .went .form .working .30 .min/hr .to .all .the .time
-40% .increase .in .productivity .within .6 .months .due .to .workers .being .busier
Cross-Functional .Managing .- .correct .answer.-Employers .want .employees .who .know
.something .about .other .departments
-Rather .than .hire .5 .employees .to .do .5 .jobs, .hire .3 .employees .to .over .see .2 .or .3
.overlapping .jobs .and .share .responsibilities
Hawthorne .Effect .- .correct .answer.-Study .of .Western .Electric .plant .in .Hawthorne, .Illinois
.intended .to .study .impact .of .environmental .factors .(light .& .heat .in .building) .on .productivity
Hawthorne .Effect .Results .- .correct .answer.-Ended .up .finding .that .workers .responded .to
.management's .attention .regardless .of .environmental .changes
-Workers .liked .the .managers .positive .attention; .not .necessarily .environmental .changes
*Recognition .that .factors .other .than .money .contribute .to .worker .productivity*
Maslow's .Hierarchy .of .Needs .- .correct .answer.-Managers .need .to .know .what .motivates
.people, .not .just .money, .but .the .actual .need .of .employees .
-Employees .can .move .up .and .down .the .scale
-Physiological, .safety, .social, .esteem, .and .self .actualization
Physiological .Needs .- .correct .answer.Hunger/thirst
Safety .Needs .- .correct .answer.Security/Protection
Social .Needs .- .correct .answer.Sense .of .belonging/love
Esteem .Needs .- .correct .answer.Self .esteem/recognition/status
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