RPB102 Resolute Professional Billing Fundamentals Questions And Answers Latest Top Score.
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RPB102
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RPB102
RPB102 Resolute Professional Billing Fundamentals Questions And Answers Latest Top Score.
What is the difference between a patient record and a guarantor record? - correct answer.A patient record represents the person receiving care. It contains the demographic information for the patie...
What is the difference between a patient record and a guarantor record? - correct
answer.A patient record represents the person receiving care. It contains the
demographic information for the patient
and the patient's chart. The guarantor record represents the person responsible for the
charges. It contains the
name of the guarantor and the address where the bill will be sent.
True or False:
A hospital account contains the information about the person ultimately responsible for
the charges incurred during a visit. - correct answer.False. The Hospital Account (HAR)
is the hub for a visit that allows a user to see information stored
elsewhere. The Guarantor Account record stores the information about a person or
entity ultimately
responsible for remaining balances for a visit. Serving as a hub the HAR allows the user
to see the guarantor
and guarantor information without having to look up the guarantor separately. The
guarantor's information,
however, is not stored in the HAR.
Which record contains information about a patient's insurance benefits? - correct
answer.Coverage.
True or False:
A PB HAR is always created manually by a user in a registration workflow. - correct
answer.False. PB HARs are created automatically by the system whenever an
encounter gets a PB filing order.
Guarantor Record - correct answer.The guarantor record stores contact information for
the person who ultimately pays the bill. The responsible party or guarantor may be the
patient, guardian, or employer.
Guarantor Account - correct answer.Information about the person responsible for the
self-pay portion of the visit.
Hospital Account - correct answer.Displays information about the charges, payments,
and adjustments for that visit. It also shows which coverage is used for a particular visit,
as well as information
about any claims that are sent out.
Coverage Record - correct answer.A coverage record (at minimum) is the unique
combination of a payor, plan, and subscriber.
Patient Record - correct answer.Patient-specific information, like the patient's address,
phone numbers, employment, PCP, and medical information are all stored in the patient
record.
,When checking in a patient, why might you click the Enterprise Pmt button? - correct
answer.In order to collect a copay, pre-payment or previous balance payment at the
front desk.
What status does the appointment change to once it has been checked in? - correct
answer.Arrived
Copay - correct answer.The flat fee that a patient pays, usually at the time services are
rendered
Check In - correct answer.The Department Appointments Report (or DAR) is a list of
scheduled appointments and is commonly used to check a patient in when he arrives.
True or False:
When you schedule a walk-in appointment, the system automatically selects the first
available time slot for the physician. - correct answer.True
You are updating a patient's registration information. That patient hands you her new
insurance card. You look for the insurance in the system but can't find it. What should
you do?
A) Select a coverage that has the closest name to what you have on the insurance card.
B) Do not enter her insurance information.
C) Select a generic coverage and enter information from the card.
D) Call somebody who has more security than you to do the search. - correct
answer.C) Select a generic coverage and enter information from the card.
Walk In Appointment - correct answer.The Walk-In functionality is used to schedule an
appointment for patients in the next available time slot. This workflow combines
scheduling and check-in.
Generic Coverage - correct answer.When you attempt to add coverage to a patient,
you might not find the patient's insurance if it isn't
already built in the system.
True or False:
It is possible to refund payments collected at the front desk the same day they are
collected. - correct answer.True.
Refund a POS Payment - correct answer.You can refund patient payments at the point
of service. If you cannot physically refund the payment (for example, because your cash
drawer is closed), you can process a refund request from the same workflow.
Note: That it is not possible to return part of a credit card payment or check, so the
refund is all or nothing. If a cash payment is paying for a copay as well as additional
balances, a partial refund is available.
, What is the purpose of the cash drawer in the system? - correct answer.To reconcile
the physical money you collected with the money that you posted in the system.
What must you do when the cash drawer is out of balance? - correct answer.First, try to
balance the cash drawer by re-counting and re-entering the contents of your physical
money. If it
still does not balance, contact a supervisor and enter a reason why the drawer is not
balanced.
What do you do with a cash drawer before you go home? - correct answer.Count the
contents
Verify the money in the drawer matches the money posted in the system
Print a report about the money that was collected and reconciled
Turn in the money and the printed report to your supervisor
Clicking which button automatically matches
the money you recorded from your cash drawer with the money posted in the system? -
correct answer.Select All
True or False:
Each charge entry batch contains only one charge entry session. - correct
answer.False. Each charge entry batch can contain an unlimited number of charge
entry sessions.
True or False:
Each charge entry batch only contains information for one patient's charges. - correct
answer.False. The batch can contain charges for an unlimited number of different
patients.
True or False:
One charge ticket is the equivalent of one charge entry session. - correct answer.True.
Name two conventions for entering a diagnosis code in the Code field on the Charge
Entry form. - correct answer.Enter the ICD code or the name and description of the
diagnosis.
On the procedure line, what purpose does the Diagnosis field serve? - correct
answer.The entry in this field associates the charges with the appropriate diagnosis
from the Diagnoses table.
What is the purposes of processing your batch? - correct answer.Processing the batch
posts the charges and make them available for billing.
Charge Ticket - correct answer.When the patient's visit is checked in in Cadence, an
encounter form number is generated as a method of tracking the visit.
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