NUR 340 Exam 3 Questions And 100% Correct
Answers Latest @ 2024
SBAR communication
(Situation, Background, Assessment, Recommendation) - framework for communication
between members of the healthcare team about a patient's condition.
provides consistent method for hand off that is clear and structures
originally developed by US navy
has been used to improve hand off communication, bedside shift reports, teamwork and
perception of patient safety
self serving
having concern for one's own welfare and interests before those of others
task oriented
invest much time, effort, or attention in a given activity
Safe and Effective Care Environment
relaxing and non threatening env, minimize distractions and offer privacy
yes or no questions
limit number of possible responses
used to narrow specific information from the patient to direct to a specific area
Wh/as a rule, a barrier but at times appropriate-emergency
leading question
Obtaining more details on a subject previously mentioned during the interview or to
present an issue related to the subject being discussed at the moment
,"you mentioned your dad earlier. Did he develop complications related to high blood
pressure"
open-ended questions
Allow patient to answer over a broad range
Allows them to express what they believe to be factual and encourages free expression
and more elaborative information
Doesn't allow patient to respond with a 'yes/no' which would restrict response reflective
question
Repeating what the patient has said or describing what the patient is feeling.
Encourages patients to continue discussing their ideas and emotions.
mode of communication
A. Auditory
Verbal cues and words\\\\
B. Visual
Sight seeing observations and perceptions
C. Olfactory
Odor/ scent
D. Kinesthetic
Touch
stimulus(Communication process) A person has an idea or need which they wish to
communicate to another
need to be satisfied
source (Communication Process) An organization or individual that has something to
, communicateÂ
initiates or starts processÂ
encoder
MESSAGE in the communication process
Actual communication product from the source speech, interview, conversion, chart,
gesture, memorandum, nursing note
Channel communication process
The means by which the messages travel from the source to the receiver.
Medium the sender has selected to send the messafe
Channels = auditory, visua;. Kinesthetic
Reciever Communication process
decoder must translate and interpret message sent and received then make a decision
about an accurate response
intrapersonal communication
Affects nurses behavior and may enhance or detract from positive interactions with
patient and damily
communication refers to self-talk.
-communication within a person
interpersonal communication
occurs among two or more people with a goal to exchange messages.
Patients family members and other members of health care team
Influences sharing problem solving goal attainment team building effectiveness in
nursing roles
organizational communication
forms and channels of communication among the members of organizations such as
corporations, nonprofits (hospitals), or small businesses.
People and groups within an organization communicated to achieve established foals
focused communication
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