Salesforce Administrator Certification Exam Questions Complete Solutions New Update (A+ Pass)
Salesforce users at Ursa Major Solar complain that global search returns too many records.
Which two configurations should an administrator perform to help users manage search results? - Answers -...
Salesforce Administrator Certification
Exam Questions Complete Solutions
New Update (A+ Pass)
Salesforce users at Ursa Major Solar complain that global search returns too many
records.
Which two configurations should an administrator perform to help users manage search
results? - Answers -Specify the Search Filter Fields for the object's search layout.
Reduce the number of records displayed for each object in the Search Results page.
List View - Answers -A list of records that meet specific filter criteria.
What are two reasons a user cannot be deactivated? - Answers -The user is the
recipient of workflow email alerts.
The user is a customer community administrator.
User License - Answers -A user license determines the baseline of features that the
user can access. Every user must have exactly one user license. You assign user
permissions for data access through a profile and optionally one or more permission
sets.
Permission Set - Answers -A permission set is a collection of settings and permissions
that give users access to various tools and functions.
The settings and permissions in permission sets are also found in profiles, but
permission sets extend users' functional access without changing their profiles.
Profile - Answers -Defines how users access objects and data, and what they can do
within the application.
When you create users, you assign a profile to each one.
How can a system administrator discover who added a field to the account page layout?
- Answers -Use the Setup Audit Trail.
Ursa Major Solar uses a private sharing model for cases. Each product line has several
product specialists who want to have visibility to all cases involving their product line.
,How should the administrator meet this requirement? - Answers -Create a predefined
case team for each group of product specialists and assign the team using Case
Assignment Rules.
Organization-wide Sharing Default (OWD) - Answers -Defines the default access level
for an object's records with organization-wide sharing settings.
Organization-wide sharing settings can be set separately for custom objects and many
standard objects, including assets, campaigns, cases, and accounts and their contracts.
Ursa Major Solar has three account record types: Prospect, Customer, and Vendor. The
Customer record type is only for accounts that have a Closed Won opportunity.
How should a system administrator prevent users from selecting the Customer record
type when they create new account records? - Answers -Remove the Customer record
type as an Assigned record type in the users' profiles and permission sets.
A system administrator cannot share a report folder.
What is a possible reason? - Answers -The folder is private.
Sharing Rules - Answers -Give chosen users greater access by making automatic
exceptions to your org-wide sharing settings.
Use to extend sharing access to users in public groups, roles, or territories.
Role Hierarchy - Answers -Salesforce offers a user role hierarchy that you can use with
sharing settings to determine the levels of access that users have to your Salesforce
org's data.
Roles within the hierarchy affect access on key components such as records and
reports.
Solar components and systems supplier, Ursa Major Solar wants to ensure that the
information is up to date on their Company Information page in Salesforce. Which set of
information can an administrator specify in the Company Information page? - Answers -
Organization Name, Default Time Zone, Default Language
Ursa Major Solar wants to ensure that all of its locale settings are up to date and
consistent in the Salesforce system. The administrator is going through the process
making updates and configuring parameters for this information. Which two sets of
parameters are configured using Locale settings? - Answers -Time and Number Display
Format
First/Last Name and Date Format
, The VP of sales has changed the naming convention for opportunities to make it more
uniform across the company. The sales manager wants to update multiple opportunity
names for his sales team in Europe using his "Team Europe" list view in Salesforce.
Which user interface settings should be used to allow users, with all required profile
permissions, to edit records in List Views? (Choose two answers.) - Answers -Enable
Inline Editing
Enable Enhanced Lists
A new hire at Ursa Major Solar has joined the customer service team to interact with
customers and handle cases. This user needs access to the Service Console to
manage the cases and customer information. What should an administrator do to assign
a Service Cloud user license to a new user? - Answers -Enable Service Cloud User on
the user record detail page.
Ursa Major Solar, a medium-size, Southwest-based supplier of solar components and
systems, is growing internationally. An administrator receives details of a new hire in the
Tokyo office who requires access to the Salesforce organization. Which two
requirements should the administrator consider when creating a new user in a
production Salesforce org? - Answers -Usernames must be unique across all production
Salesforce orgs.
Usernames must be in the form of an email address.
A new employee is trying to login to Salesforce, but is having trouble and getting login
error messages. He reaches out to the Salesforce admin for help. What should the
administrator do first to troubleshoot login error messages? - Answers -Check the user's
login history related list on the user record.
The administrator is notified that one of the Ursa Major Solar's employees is going on
leave for a few weeks. Ursa Major Solar does not want the employee logging in to
Salesforce while on leave. What should the administrator do to prevent a user from
logging into Salesforce temporarily? - Answers -Freeze the user's account.
The administrator is asked to deactivate the Salesforce user account for an employee
who has recently left the company. When a user account is deactivated, what happens
to the associated license? - Answers -The license become available for reassignment.
The Executive Team at Ursa Major Solar is exploring new ways to increase protection
of the organization's Salesforce data from unauthorized access. It has been proposed to
leverage the Trusted IP Ranges feature. What is a benefit of entering Trusted IP ranges
in the network access section? - Answers -Users who log in within the network are not
required to verify their identity.
The password policy in Ursa Major Solar's org shows that the length of time until
passwords expire is 60 days. - Answers -Profiles assigned to the users.
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