,Name: Class: Date:
Chapter c01: cOrganizations cand cOrganization cDesign
ANSWER: c False
8. Scientific cmanagement cfocuses cprimarily con cdesign cand cfunctioning cof can corganization cas ca cwhole.
a. True
b. False
ANSWER: c False
9. With cdecentralization, cdecision-making cauthority cis cpushed cup cto chigher corganizational clevels.
a. True
b. False
ANSWER: c False
10. Organizational cbehavior cis cconcerned cwith cpeople caggregated cinto cdepartments cand corganizations cand
cwith cthe cdifferences cin cstructure cand cbehavior cat cthe corganization clevel cof canalysis.
a. True
b. False
ANSWER: c False
cMultiple cChoice
11. Organization cdesign:
a. encompasses clarger celements cthat cinfluence cstructural cdimensions, cincluding cthe corganization’s
csize, ctechnology, cenvironment, cculture, cand cgoals.
b. gives cus cthe ctools cto cevaluate cand cunderstand chow cand cwhy csome corganizations cgrow cand csucceed
cwhile cothers cdo cnot.
c. obtains cinputs cfrom cthe cexternal cenvironment, cadds cvalue cthrough ca ctransformation cprocess, cand
cdischarges cproducts cand cservices cback cto cthe cenvironment.
d. provides clabels cto cdescribe cthe cinternal ccharacteristics cof can corganization.
ANSWER: c b
12. refers cto ceconomic cdevelopment cthat cgenerates cwealth cand cmeets cthe cneeds cof cthe ccurrent
cgeneration cwhile csaving cthe cenvironment cso cfuture cgenerations ccan cmeet ctheir cneeds cas cwell.
a. Centralization
b. Formalization
c. Contingency
d. Sustainability
ANSWER: c d
13. Pendant cInc., ca cretail cchain cbased cin cEngland, chas cimplemented can cenergy-efficient ctrucking cfleet. cIt cis
cincreasing cits cuse cof cgreen cmaterials cin cbuildings, cand caims cto cdispose call cthe cwaste cof cthe ccompany cby
c2025. cWhich cof cthe cfollowing cmeasures cis cPendant cInc. cfocusing cits cefforts con?
a. Going cgreen
b. Scientific cmanagement
c. Contingency
d. Centralization
Copyright cCengage cLearning. cPowered cby cCognero. Page c2
,Name: Class: Date:
Chapter c01: cOrganizations cand cOrganization cDesign
ANSWER: c a
14. refers cto ctechnologies, cskills, cand cprocesses cfor csearching cand cexamining cmassive csets cof cdata cto
cuncover chidden cpatterns cand ccorrelations.
a. Scientific cmanagement
b. Social cbusiness
c. A csocial cmedia cprogram
d. Big cdata canalytics
ANSWER: c d
15. Which cof cthe cfollowing cis ca cdifference cbetween cfor-profit cbusinesses cand cnonprofit corganizations?
a. Financial cresources cfor cfor-profit cbusinesses ccome cfrom cgovernment cappropriations, cgrants, cand
cdonations, cwhile cnonprofit corganizations care cfunded cby cthe csale cof cproducts cor cservices cto
ccustomers.
b. In cfor-profit cbusinesses, cmanagers cfocus con cimproving can corganization’s cproducts cand cservices cto
cincrease c sales crevenues, cwhile cin cnonprofit corganizations, chowever, cservices care ctypically cprovided cto
cnonpaying cclients.
c. For-profit cbusinesses care ccommitted cto cservicing cclients cwith climited cfunds, cwhile cnonprofit
corganizations chave caccess cto cunlimited cfunds cto cservice cclients.
d. In cfor-profit cbusinesses, cservices care ctypically cprovided cto cnonpaying cclients, cwhile cin cnonprofit
corganizations, cservices care ctypically cprovided cto cpaying cclients.
ANSWER: c b
16. provide clabels cto cdescribe cthe cinternal ccharacteristics cof can corganization.
a. Functional cdimensions
b. Administrative cprinciples
c. Contingency cfactors
d. Structural cdimensions
ANSWER: c d
17. encompass clarger celements cthat cinfluence cstructural cdimensions, cincluding can corganization’s csize,
ctechnology, cenvironment, cculture, cand cgoals.
a. Functional cdimensions
b. Administrative cprinciples
c. Contingency cfactors
d. Structural cdimensions
ANSWER: c c
18. Which cof cthe cfollowing cis ctrue cof ccontingency cfactors?
a. They cdescribe cthe corganizational csetting cthat cinfluences cand cshapes cthe cstructural cdimensions.
b. They ccreate ca cbasis cfor cmeasuring cand ccomparing corganizations.
c. They cprovide clabels cto cdescribe cthe cinternal ccharacteristics cof can corganization.
d. They cdescribe cwho creports cto cwhom cand cthe cspan cof ccontrol cfor ceach cmanager.
ANSWER: c a
19. pertains cto cthe camount cof cwritten cdocumentation cin can corganization.
a. Centralization
Copyright cCengage cLearning. cPowered cby cCognero. Page c3
, Name: Class: Date:
Chapter c01: cOrganizations cand cOrganization cDesign
b. Specialization
c. Decentralization
d. Formalization
ANSWER: c d
20. is cthe cdegree cto cwhich corganizational ctasks care csubdivided cinto cseparate cjobs.
a. Centralization
b. Specialization
c. Decentralization
d. Formalization
ANSWER: c b
21. describes cwho creports cto cwhom cand cthe cspan cof ccontrol cfor ceach cmanager.
a. Organizational ctechnology
b. Scientific cmanagement
c. Hierarchy cof cauthority
d. Administrative cprinciples
ANSWER: c c
22. refers cto cthe cnumber cof cdistinct cdepartments cor cactivities cwithin can corganization.
a. Complexity
b. Specialization
c. Decentralization
d. Formalization
ANSWER: c a
23. complexity cis cthe cnumber cof clevels cin cthe chierarchy cof can corganization.
a. Spatial
b. Vertical
c. Lateral
d. Horizontal
ANSWER: c b
24. complexity cis cthe cdegree cto cwhich can corganization’s cdepartments cand cpersonnel care cdispersed
cgeographically.
a. Spatial
b. Vertical
c. Lateral
d. Horizontal
ANSWER: c a
25. refers cto cthe ctools, ctechniques, cand cactions cused cto ctransform cinputs cinto coutputs.
a. Organization cdesign
b. Organizational cperformance
c. Organizational ctechnology
Copyright cCengage cLearning. cPowered cby cCognero. Page c4