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Wellcare ACT (Centene) Questions and Answers Verified Solutions 2024/2025
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Wellcare ACT (Centene) Questions and Answers Verified Solutions 2024/2025
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Wellcare ACT (Centene).pdf file:///C:/Users/HP/Desktop/New%20Conver/Wellcare%20ACT%20(Wellcare ACT (Centene) Actual Questions & Verified
Answers
1. A grievance request, or any evidence concerning a grievance, must be filed orally or in
writing no later than calendar days from the date of the eventor the date the member
is made aware of the issue.
ANS 60
2. When completing an application, you should ensure that you enter theprovider ID
of a specialist and not a Primary Care Physician (PCP).
ANS False
3. Which of the following statements about completing telephonic enrollmentsis FALSE?
ANS Must include most of the required elements necessary to complete theenrollment
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,Wellcare ACT (Centene).pdf file:///C:/Users/HP/Desktop/New%20Conver/Wellcare%20ACT%20(
4. A passing score of or higher must be achieved to successfully completethis course
ANS 85%
5. To ensure accurate data entry, you should repeat the Medicare ID back tothe
beneficiary.
ANS True
6. Steps to take when safeguarding and securing PHI and PII include
ANS All of theAbove
7. An agent may be terminated for cause if they fail to comply with a com- pliance
investigation, encourage others to avoid the compliance interview process, or fail to
provide truthful or complete information
ANS True
8. For 2022, will no longer be a preferred pharmacy
ANS Walmart
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