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WellCare- Mastery Test 2024 Questions and Answers Verified Solutions 2024/2025 $12.99   Add to cart

Exam (elaborations)

WellCare- Mastery Test 2024 Questions and Answers Verified Solutions 2024/2025

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  • Course
  • Wellcare
  • Institution
  • Wellcare

WellCare- Mastery Test 2024 Questions and Answers Verified Solutions 2024/2025

Preview 3 out of 29  pages

  • September 20, 2024
  • 29
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Wellcare
  • Wellcare
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NurseFerian
wellcare - Mastery Test-.pdf file:///C:/Users/HP/Desktop/New%20Conver/wellcare%20-%20Mas




WELLCARE - MASTERY TEST Questions

and Answers 100% Complete


1. During an appointment, you may not discuss any products not agreed to inadvance by

the beneficiary.

a. True

b. False

ANS True



2. When a paper SOA form is used, it must be completed hosting

the sales presentation.

a. Prior to

b. During

c. After

ANS A. Prior to








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3. Brokers/Agents can submit a support ticket online through their CenteneWorkbench

portal.

Select one

True False

ANS True



4. Wellcare does not need to be informed of all marketing/sales events at whichplans or

materials will be presented or distributed (Formal & Informal).



Select one

True

False

ANS False



5. Which of the following actions are you required to do when contactedregarding

an allegation of noncompliant activity?



a. Speak with the investigator as quickly as possible.





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b. Answer all questions honestly and completely.

c. Offer information and documents important to the investigation.

d. All of the above

ANS D. All of the above



6. Key areas you as a broker/agent have control over and impact upon regard-ing Star

Ratings for quality are




a. Member Satisfaction/Experience

b. Complaints

c. Rapid Disenrollment

d. All of the above

ANS D. All of the above



7. Noting the correct enrollment period on enrollment applications helps inpreventing

delayed enrollment processing.







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