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SLACK ADMIN EXAM QUESTIONS AND ANSWERS
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SLACK ADMIN EXAM QUESTIONS AND ANSWERS
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SLACK ADMIN EXAM QUESTIONS AND ANSWERS1. What are the main benefits of Workflow Builder?
Non-developers can easily automate business processes
2. What are the main benefits of Workflow Builder?
Developers and engineers can easily automate efficiencies in their development.
3. The Customer Support team for Large Inc is now using Slack to access the tools and
information they need to help customers quickly.
As an Admin, what should you do to set them up for success?
Streamline an incident management workflow.
4. The Customer Support team for Large Inc is now using Slack to access the tools and
information they need to help customers quickly.
As an Admin, what should you do to set them up for success?
Organize and name channels in a way that makes information, procedures, and policies
easier for people to find.
5. Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training
materials to get started on their team. She has noticed that new hires are posting in
announcement channels on their first day. Hiring is quickly increasing. Nicole has her
largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted
messages and to ensure she can manage the large number of new hires?
Use Workflow Builder to welcome teammates to channels with automatic onboarding
messages, including a link to 'How to use Slack' guides.
6. Which of the following scenarios would best justify creating a channel in your
company's existing workspace, rather than starting a direct message?
When there is a new line of business at your company
,7. A company has recently implemented Slack, and many teams have started to use it
instead of email. Admins want to help members be more productive in Slack without
overwhelming them with too much training.
Which of the below would be the most effective way to increase members' productivity
in Slack?
Connect tools they are already using, like Google Calendar or Box, to Slack.
8. Jorge is starting an Employee Resource Group for volunteers at his company to
collaborate from across different business units. This group requires a workspace that is
visible to all members of his organization, so that they can volunteer to join and follow
the group's progress. However, the group's leaders want the rights to approve any
members before they join.
Which access level should Jorge set for this workspace?
By Request
9. Teara is a Workspace Owner. She has discovered that projects and key decisions
are being discussed via direct messages, because public channel message retention
settings are set to delete messages after 20 days. The decision regarding this setting
was made 2 years ago, and now the setting is no longer required.
Team members are experiencing difficulty creating channels. Teara is wondering if
there are other settings she should review that might be contributing to the direct
message conversations.
Which settings and permissions should Teara change to promote increased
communication outside of direct messages?
Changing the workspace's message retention and deletion policy for all channels and
direct messages to 'Keep Everything' and allowing everyone to create channels
10. Kathleen is a Workspace Owner who leads the marketing department at a mid-sized
company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has
never heard of these initiatives. Many of her colleagues are equally confused. She has
a few key public channels where she has explained to her team that marketing
conversations should take place, so she wonders where her team is
communicating. Upon investigation, she discovers that users are creating their own
unique channels for each marketing campaign. Subsequently, important employees
have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should
,discuss projects together in the agreed-upon channels, as they often involve the same
people.
Which settings and permissions should Kathleen change to reinforce this message?
Change the channel management permission for creating private and public channels to
Workspace Admins/Owners only.
11. Paul leads an accounting team and is implementing a new expense reporting
system.
He wants to update employees on the status of the system's rollout to different offices.
He also wants to post links to help articles and online trainings that the team can use as
resources. However, he wants to maintain control over the flow of information for these
updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?
Create a public announce-only channel for the expense system.
12. Big Corp uses an IdP (Identity Provider) to manage access for its members to its
Plus plan on Slack. Their security team wants to make sure members will be
automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically
deactivated?
The IdP must support deprovisioning via SCIM.
What would be the expected behavior if a team member in Enterprise Grid is added to
an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?
The member would be automatically added to the new workspace unless it is a hidden
workspace.
14. Which of the following statements describes the effect of configuring mandatory Two
Factor authentication (2FA) in Slack?
Members must submit a verification code along with their password each time they sign
in.
15. Tracy works on a marketing team and needs to collaborate with a marketing vendor
(guest) for a new project being planned in various channels.
, To ensure the project is not delayed, Tracy must approve the new member invitations.
Which statement is true about roles in this scenario?
Tracy should use the Admin role for the workspace invite and to approve new members,
and she should use the Single-Channel Guest role for the marketing vendor.
3 multiple choice options
16. Andrew is the Primary Org Owner for this company's Enterprise Grid org, which
consists of three workspaces. Frank, a new member of the IT department, will be
responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?
Workspace Admin
17. The Sales team at Large Inc is having trouble figuring out the role Slack should play
in their work day. The Sales team travels often and prioritizes time with customers. They
don't have a lot of time to attend training. Which two of the four strategies would help
increase adoption on the Sales team? (Choose two.)
Run a campaign promoting the Slack mobile app, so the Sales team understands the
value of mobility and persistent communication
18. The Sales team at Large Inc is having trouble figuring out the role Slack should play
in their work day. The Sales team travels often and prioritizes time with customers. They
don't have a lot of time to attend training. Which two of the four strategies would help
increase adoption on the Sales team? (Choose two.)
Survey the Sales team to understand what currently makes their job difficult and
determine which apps/integrations and workflows to prioritize.
19. Cristina is evaluating a Slack app's security and notices that it has the following
scopes present: channels:write and chat:write:user. Based on those scopes, which
TWO actions can the app perform in Slack? (Choose two.)
Modify public channels & Send messages as a member
20. Large Inc is launching Enterprise Grid. They have decided to create a workspace for
each line of business, and one workspace for social channels. Members are assigned to
two workspaces, but are allowed to join other workspaces if they want to. What is the
main benefit of this Grid design?
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