Language
→ -:- symbolic code of communication w/sets of sounds
Communication Styles
→ -:- behaviors that are extensions of values, norms, cognitive structures
Direct (US) vs Indirect (China)
Silence vs verbal overkill
use of praise
Language Pragmatics
→ -:- The understanding and use ...
Best Grades | Must Pass | Latest Update | Correct Answers | 2024/2025
BUSMHR 4020 Exam 2 Questions and
Correct Answers | Latest Update
Language
→ -:- symbolic code of communication w/sets of sounds
Communication Styles
→ -:- behaviors that are extensions of values, norms, cognitive structures
Direct (US) vs Indirect (China)
Silence vs verbal overkill
use of praise
Language Pragmatics
→ -:- The understanding and use of language in a given context.
nonverbal communication
→ -:- communication using body movements, gestures, and facial expressions rather than
speech
negotiation and conflict resolution across cultures
→ -:- 1. Descriptive Approach (Negotiation Process and Behavior): differences in
negotiation processes and behaviors in different cultures
2. Cultural dimensions approach: Cultural values and norms of participants home societies
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, Best Grades | Must Pass | Latest Update | Correct Answers | 2024/2025
3. Holistic approach: Considers both knowledge structures of the participants and the social
context in which the negotiation takes place
Work Goals
→ -:- Individual work motivation is influenced by why people engage in work and what
they value in their work.
The interest that people show in different work goals in different societies is important for fine
tuning organization reward practices, so that they will fit the priorities of employees in
different societies.
Work Centrality and Organization Commitment
→ -:- - Another aspect of work motivation is the generalized degree to which work is
central to one's life.
- Originally discussed as being about whether a country had a strong work ethic
- Book Example: 93% in Japan to 69% in the United Kingdom would continue working after
after winning a lottery
Designing Motivating Jobs
→ -:- the job's meaningful, workers feel responsible for outcomes, and workers know the
actual results of work activities.
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