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NUR280 Exam 3 Questions And Accurate Answers Latest Update
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NUR280 Exam 3 Questions And AccurateAnswers Latest Update
A unit manager sees a new RN graduate doing something with a patient. After the RN
has left the room, the unit manager approaches the RN and says, "I don't know what
they taught you in your nursing program, but if I see you do that again, I will write you
up." This is an example of:
a. Coercive use of power.
b. Appropriate application of control.
c. Use of informatory power.
d. Use of power to provide coaching. - Answer ANS: A
Influence is the process of using power. Influence can involve the punitive power of
coercion, as is used in this example.
A nurse manager is working on her unit where poor staff morale is an issue. This nurse
manager recalls from a baccalaureate course that the past is probably one of the
reasons nurses lack power today. During the profession's early decades, nurses did not
have much power because: a. Nurses freely chose to defer to physicians and
administrators with more education.
b. Legal and cultural barriers have prevented women from having legal, social, and
political power.
c. The initial nursing licensure laws prevented nurses from making most decisions.
d. The nurses were wise enough to understand the dangers of an early grasp of power. -
Answer ANS: B
Nursing reflected the same lack of legal, social, and political power in its early decades
as did other professions.
A manager seeks out his director immediate supervisor-for guidance about enrolling in
graduate school to prepare for a career as a nurse executive. In this advisory role with
the manager, the director may draw on what sources of power in the relationship?
a. Expert, coercive, and referent
,b. Reward, connection, and information
c. Referent, expert, and information
d. Reward, referent, and information ANS: C
The leader being the director comes with the knowledge or expertise that is needed to
assume a leadership role; he therefore has information he is willing to share, and that
gives him the power of information. The employee sees him as credible and seeks his
advice; therefore, he holds referent power.
Amy has been a staff member in the dialysis unit for approximately 12 years and is
frequently consulted by other nursing staff about protocols and policies on the unit.
What type of power does Amy use?
a. Position power
b. Expert power
c. Personal power
d. Competency power ANS: B
Accordingly, based on the types of power outlined in the text, Amy evidences expert
power in that she is being consulted regarding areas of knowledge and competency on
the unit and is at the same level, potentially, in the hierarchy as her colleagues.
Susan, RN in the ED, would like to pursue leadership roles in her career. She's irritated
that other people at work seem to pay little attention to her creative ideas, or put her in
informal leadership roles. In your role as her colleague, you'd like to give her some
helpful feedback. Which of the following statements will give feedback as to how she
might communicate power, and demonstrate that she is capable of handling other
leadership responsibilities?
a. "I find your soft voice and manners very reassuring and calming to patients."
b. "Try using bigger vocabulary and big words so people will think that you know what
you're talking about."
c. "At times, you slump and do not maintain eye contact when talking with colleagues
and families."
d. "Don't worry what others think about you. If you feel like saying it, say it, even if it
hurts other people's feelings." -Answer ANS: C
A powerful image is derived from a belief in oneself as powerful and effective. The image
, of this person is communicated via posture, maintaining eye contact, courtesy and
respect to others. A voice firm and confident with proper vocabulary is used-not large
words.
During orientation of new nurse managers, the chief nursing officer emphasizes
strategies that will help nurse managers to obtain a powerful image. Which groups of
behaviors best contribute to a powerful image for the nurse manager?
a. Greeting patients, families, and colleagues with a handshake and a smile; listening
carefully when problems arise
b. Men shouldn't have facial hair and have to wear a suit and a tie; women have to wear
a suit and high-heeled shoes
c. A soft voice if there is an argument or dispute; eye contact must always be unbroken
d. Smile always; suit, briefcase always; no jewelry for women - Answer ANS: A
It conveys confidence and a positive approach-through behaviors such as greeting
others, smiling and listening to others opinions.
8. The nurse manager recognizes that her professional network needs to be extended
as she prepares to seek a middle-management nurse leadership position. Which of the
following actions by the nurse manager would least likely increase her job-search
network?
a. Checking her address book or card file for names and phone numbers of former
colleagues who are presently in middle-management positions b. Setting an
appointment to meet with a former instructor from her graduate program in nursing
administration c. Returning a long-overdue call from a former colleague presently
working as a chief nurse executive
d. Attending a state-level conference for nurse managers and executives and attending
informal luncheons and receptions ANS: C
This occurs as an end result of "knowing and valuing a system of people as sources of
information, advice, and support, and keeping these relationships maintained." Here,
the chief nurse executive and the nurse may not have a close, or a valued, relationship
due to the time that has passed since last communicating, so this may not be the most
valuable person to the nurse for support or advice.
16. One day, over coffee, your coworker suggests that you and she sit with unit
members of the hospital research committee. She suggests that this would be a great
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