Can a contractor elect to secure a bond or participate in DCWP's Home Improvement
Trust Fund? - Answer-Contractor can secure a bond or contribute to DCWP's Home
Improvement Trust Fund every two years.
/.Define home improvement - Answer-Home improvement means the construction,
repair, replacement, remodeling, alteration, conversion, rehabilitation, renovation,
modernization, improvement, or addition to any land or building or any part of land.
/.Does a home improvement contractor need a permit to perform sidewalk work? -
Answer-Sidewalk work requires a permit from DOT.
/.Home improvement includes the installation of what: - Answer-Central heating, air
conditioning, central vacuum cleaning system, storm windows, awnings, communication
systems
/.Home Improvement Salespersons - Answer-No longer require DCWP license as of
August 9, 2020. Local Law 31 of 2020 repealed it.
/.How does a person obtain a license or renew a license? - Answer-Submit application
for renewal, required for each business location. Can apply in person or online. 3
months before your license expires, DCWP will mail you a license renewal package.
/.How must a contractor handle sales tax? - Answer-Contractors must collect sales tax
for repairs from the consumer.
/.If a consumer wants more work done beyond what's in the original contract, what
should a contractor do? - Answer-If a consumer requests additional work beyond the
original contract, the contractor should provide a written amendment known as a
change order, signed by everybody.
/.In what font should this statement be in and what font size ""YOU, THE BUYER, MAY
CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD
BUSINESS DAY AFTER THE DATE OF THIS TRANSACTION. SEE THE ATTACHED
NOTICE OF CANCELLATION FORM FOR AN EXPLANATION OF THIS RIGHT."? -
Answer-Boldface and at least 10 point or bigger.
/.In what form must a home improvement contract be? - Answer-Every home
improvement contract must be in writing, signed by everyone involved, and provided to
the consumer before any work begins, in plain English or another language used in oral
sales presentations.
, /.Is it necessary for a home improvement contractor to hire a licensed electrician to do
certain types of work? - Answer-You must use a licensed electrician to install anything
having to do with light, heat, and power, regardless of voltage.
/.Must a contractor furnish a consumer with a written estimate? - Answer-Contractors
must furnish a consumer with a written estimate if requested, sharing any fees before
providing the estimate and itemizing them in the total estimated contract price.
/.Must a contractor inform the consumer orally (spoken word) of the consumer's right to
cancel? - Answer-Contractor must inform consumer orally and in writing about the right
to cancel a home improvement contract within three business days.
/.Must a contractor provide the consumer with a separate Notice of Cancellation? -
Answer-Contractors must provide consumers with a separate "Notice of Cancellation"
attached to the signed contract, detailing the right to cancel within three business days
and the process for returning goods. The words must be in boldface and font size at
least 10 point. Must be in English.
/.Must a subcontractor be licensed by DCWP? - Answer-Subcontractors must have a
DCWP license to perform home improvement work in New York City.
/.Notice of Cancellation Statement: - Answer-NOTICE OF CANCELLATION (ENTER
DATE OF TRANSACTION) YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY
PENALTY OR OBLIGATION, WITHIN THREE (3) BUSINESS DAYS FROM THE
ABOVE DATE. IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS
MADE BY YOU UNDER THE CONTRACT OR SALE, AND ANY NEGOTIABLE
INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN 10 BUSINESS
DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE,
AND ANY SECURITY INTEREST ARISING OUT OF THE TRANSACTION WILL BE
CANCELED. IF YOU CANCEL, YOU MUST MAKE AVAILABLE TO THE SELLER AT
YOUR RESIDENCE, IN SUBSTANTIALLY AS GOOD CONDITION AS WHEN
RECEIVED, ANY GOODS DELIVERED TO YOU UNDER THIS CONTRACT OR SALE;
OR YOU MAY IF YOU WISH, COMPLY WITH THE INSTRUCTIONS OF THE SELLER
REGARDING THE RETURN SHIPMENT OF THE GOODS AT THE SELLER'S
EXPENSE AND RISK. Page 7 of 10 Updated 06/24/2021 IF YOU DO MAKE THE
GOODS AVAILABLE TO THE SELLER AND THE SELLER DOES NOT PICK THEM
UP WITHIN 20 DAYS OF THE DATE OF YOUR NOTICE OF CANCELLATION, YOU
MAY RETAIN OR DISPOSE OF THE GOODS WITHOUT ANY FURTHER
OBLIGATION. IF YOU FAIL TO MAKE THE GOODS AVAILABLE TO THE SELLER,
OR IF YOU AGREE TO RETURN THE GOODS TO THE SELLER AND FAIL TO DO
SO, THEN YOU REMAIN LIABLE FOR PERFORMANCE OF ALL OBLIGATIONS
UNDER THE CONTRACT. TO CANCEL THIS TRANSACTION, MAIL OR DELIVER A
SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER
WRITTEN NOTICE TO [NAME OF SELLER] AT [ADDRESS OF SELLER'S PLACE OF
BUSINESS] NO LATER THAN MIDNIGHT OF [DATE] _______. I HEREBY CANCEL
