LSSGB - Analyze Phase Questions With Solutions 100% Correct
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Course
LSSGB
Institution
LSSGB
LSSGB - Analyze Phase Questions With
Solutions 100% Correct
Steps of the Analyze Phase 1. Conduct Process Analysis
2. Conduct Data Analysis
3. Brainstorm Root Causes
4. Develop Root Cause Hypothesis
5. Validate Root Cause Hypothesis
Rework Loop A situation where a step in a process is repea...
LSSGB - Analyze Phase Questions With
Solutions 100% Correct
Steps of the Analyze Phase 1. Conduct Process Analysis
2. Conduct Data Analysis
3. Brainstorm Root Causes
4. Develop Root Cause Hypothesis
5. Validate Root Cause Hypothesis
Rework Loop A situation where a step in a process is repeated in order to correct a defect;
also known as backtracking.
Redundancies When the same steps are done more than once in a process.
Bottlenecks Process design flaws. Place where a process is limited in the amount of
volume it can handle.
Handoffs Transfer of the product or responsibility from one individual or section to
another.
, LSSGB - Analyze Phase Questions With
Solutions 100% Correct
Value Analysis a systematic appraisal of the design, quality, and performance of a process.
Does it add value to the customer?
1. Value-Adding (VA)
2. Non-Value-Added (NVA)
3. Non-Value-Added but required (NVA-r)
Value-Adding (VA) Any activity or process step the CUSTOMER of the process sees as
valuable.
- The customer is willing to pay for it
- It transforms the item towards the final product or service
- It must be done right the first time
Non-Value-Added (NVA) Any activity or process step that does not add value from the
customer's perspective
Non-Value-Added but required (NVA-r) Also know as "Value-Enabling" or "Business
Value Add" this activity is still considered NVA from the customers perspective, but it's deemed
a necessary step to run the business such as compliance or government regulation.
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