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JMESI-US012 Decision Making Questions and Answers 100% Solved
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JMESI-US012 Decision Making
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JMESI-US012 Decision MakingProgrammable decisions are those that are routine, repetitive, and often use
predetermined guidelines. - answer True
Decision making includes the step of problem solving. - answer False
The final step in problem solving is implementing the decision. - answerFalse
2) Which tool for problem analysis focuses on identification of underlying process and
systems problems? - answerRoot-cause analysis
What is the most important factor in the successful implementation of any decision? -
answerLeadership
During problem analysis, what question should be asked repeatedly to ensure that the
true, underlying causes are identified? - answerWhy is the problem occurring?
are three of the five major steps in problem solving? - answerIdentifying/analyzing a
problem
Implementing the decision
Evaluating the decision
Which of the following are true statements? Select all that apply. - answerThe final step
in problem solving is evaluating the decision
The first step in the problem solving model is identifying and analyzing the problem
Programmable decisions are those that are routine, repetitive, and often use
predetermined guidelines
What should the manager discuss with their staff to obtain commitment and to ensure
solution implementation? - answerHow the solution benefits both the organization and
the staff
Which of the following would be used if you have all the information or time is critical? -
answerSolving the problem or making the decision alone
Which managerial decision-making style should be used if a high level of support and
commitment from the group to implement the decision per the maxim is needed? What
should be the most important consideration if a manager decides to jointly make a
decision with his/her staff? - answerThe manager shares the problem with the group
and together they make a decision
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