HRM3706 Assignment 5 Full Solutions Semester 2 2024 ;100 % TRUSTED workings, Expert Solved, Explanations and Solutions. For assistance call or W.h.a.t.s.a.p.p us on ...(.+.2.5.4.7.7.9.5.4.0.1.3.2)...........
PERFORMANCE MANAGEMENT AT ZONK’IZIZWE TRADING STORE
Provide advice on how best to al...
To align the strategic objectives of Zonk’izizwe Trading Store with the operational plan
of the department and individual performance goals, it is essential to integrate various
elements of performance management.
1. Understanding Strategic Objectives
Zonk’izizwe Trading Store must first clarify its strategic goals. These could include
objectives such as expanding market share, improving customer satisfaction, increasing
profitability, or enhancing operational efficiency.
Example: If the strategic objective is to expand market share by 10% in the next fiscal
year, this goal will influence how departments and individual performance goals are set.
2. Cascading Strategic Goals into Departmental Objectives
The next step is to cascade the overall strategic goals into specific departmental
objectives. Each department should identify its contribution to achieving these broader
goals.
Marketing Department: A strategic goal of expanding market share would mean
creating a marketing campaign aimed at attracting new customers.
Sales Department: The sales team might be tasked with increasing customer
acquisition through better outreach or discounts.
Operations Department: If operational efficiency is a goal, this department
might focus on improving stock management and reducing lead times.
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