CIS 3330 - Information Systems in
Organizations EXAM 1 University of
Houston
, Information system (IS) - - collects, processes, stores, analyzes, and disseminates information
for a specific purpose.
Business pressures - - Caused by significant changes in the social, legal, economic, physical, and
political factors of a business environment
how IT/IS is used - - ???
Functional IS Systems - - IS that supports a particular functional area within the organization
Enterprise Resource Planning (ERP) - - integrates functional areas via a common database for
communication
Customer Relationship Management (CRM) - - organizations concentrate on assessing
customers' requirements for products and services and then providing a high-quality,
responsive customer experience.
Supply Chain Management (SCM) - - manage the information flows between and among stages
in a supply chains to maximize efficiency
Transaction Processing Systems (TPS) - - supports the monitoring, collection, storage, and
processing of data from the organization's basic business transactions, each of which generates
data; A transaction is anything that changes the firm's database
collects data continuously in real time
Organizations EXAM 1 University of
Houston
, Information system (IS) - - collects, processes, stores, analyzes, and disseminates information
for a specific purpose.
Business pressures - - Caused by significant changes in the social, legal, economic, physical, and
political factors of a business environment
how IT/IS is used - - ???
Functional IS Systems - - IS that supports a particular functional area within the organization
Enterprise Resource Planning (ERP) - - integrates functional areas via a common database for
communication
Customer Relationship Management (CRM) - - organizations concentrate on assessing
customers' requirements for products and services and then providing a high-quality,
responsive customer experience.
Supply Chain Management (SCM) - - manage the information flows between and among stages
in a supply chains to maximize efficiency
Transaction Processing Systems (TPS) - - supports the monitoring, collection, storage, and
processing of data from the organization's basic business transactions, each of which generates
data; A transaction is anything that changes the firm's database
collects data continuously in real time
