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CHAA Exam Complete Questions And Answers 2024|2025
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CHAA Exam Complete Questions And Answers 2024|2025
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CHAA Exam Complete Questions AndAnswers 2024|2025
Scatter Diagram CORRECT ANSWERS A graphic display of data plotted along two
dimensions used to screen for a relationship between two variables
Run Chart CORRECT ANSWERS a visual display of data that enables monitoring of a
process to determine whether there is a systemic change in process over time
Pareto Chart CORRECT ANSWERS A graphic representation of the frequency with
which certain events occur may be used to set priorities or oppotunities for improvement
Measure CORRECT ANSWERS A number assigned to an object or event
Gantt Chart CORRECT ANSWERS A type of bar chart used in process or project
planning and control to display planned work targets for completion of work in relation of
time usually shows week month quarter
Just In Time CORRECT ANSWERS A method of ordering items as close to possible to
their time of need
Clinical Pathway CORRECT ANSWERS management tool that organizes sequences
and times the major intervention of the nursing staff physicians and other departments
AKA care map; critical path
Histogram CORRECT ANSWERS a graphic display used to plot the frequency with
which different valves of a given variables occur. Used to examine patterns
Algorithm CORRECT ANSWERS Recommended patient management strategies
designed to direct decision making
Baseline CORRECT ANSWERS An observation or value that represents the
background of measurable quanitity
Six Sigma CORRECT ANSWERS process improvement technique for blending
organizational wisdom with proven statistical tools
Balanced Scorecard CORRECT ANSWERS strategic management system used to
drive performance and accountability through the organization
Plan; Do; Check; Act; CORRECT ANSWERS AKA Deming or Shewart cycle
FOCUS CORRECT ANSWERS Find a process
Organize a team
, Clarify Knowledge
Uncover the cause
Start Plan Do Act Check
5 major points of collection CORRECT ANSWERS Before service; At registration;
During service; At Discharge; Collection follow-up
Standing Orders CORRECT ANSWERS Physician orders pre-established and
approved for use by nurses under specific conditions in absence of the physician
Threshold CORRECT ANSWERS a level of achievement that determines the difference
between what is deemed to be acceptable
Laws that Illinois House Healthcare Availability and Access Committee passed
CORRECT ANSWERS 1. the tax exempt hospital responsibility act- says that hospitals
must use 8% of cost to provide care for poor
2. The fair Billing and Collection Practices Act-makes hospital quit aggressive ways to
collect payments
Accepting Assignment CORRECT ANSWERS when a provider agrees to accept the
allowable charges as full fee
Acute Care CORRECT ANSWERS the care is generally short term rather than chronic
care
Assignment of Benefits AOB CORRECT ANSWERS Written authorization from the
policyholder for the insurance company sends payment directly to providers
Adverse Selection CORRECT ANSWERS the tendency for those with impaired health
status or who are prone to higher than average utilization of benefits to be enrolled in
disproportionate numbers and lower deductible plans
Ambulatory Surgical Center CORRECT ANSWERS a freestanding facitlity other than a
physician office where surgical and outpatient services take place
Acute Inpatient Care CORRECT ANSWERS generally short term less than 30 days
Add-ons CORRECT ANSWERS Patients who are scheduled for services less than 24
hours in advance of actual service time
Admission Authorization CORRECT ANSWERS the process of third party payor
notification of urgent/emergent inpatient admission with specific time frame
3 steps of verbal communication CORRECT ANSWERS 1. encoding-translating idea
into words; 2. transmission-face to face or letter; 3. decoding-receiver must interpet the
message
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