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Chapter 8: Product I Innovation and New Product Development

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Chapter 8: Product I Innovation and New Product Development Market Offerings ️Pure Good, Continuum to Pure Service. Usually somewhere in the middle with characteristics of both. Layers of the Product ️Core product: key benefit(s) of product. Actual product: good or service that provides...

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  • September 25, 2024
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Chapter 8: Product I Innovation and New Product Development
Market Offerings ✔️Pure Good, Continuum to Pure Service. Usually somewhere in the middle with
characteristics of both.



Layers of the Product ✔️Core product: key benefit(s) of product. Actual product: good or service that
provides benefit(s). Augmented product: supporting services and benefits that enhance actual product.



4 Types of Consumer Products ✔️Convenience, shopping, specialty, unsought.



Convenience ✔️Frequent purchases, minimal buying effort, relatively low prices, broad distribution,
convenient locations.



Shopping ✔️Less frequent purchases, more shopping effort, price, quality, and style comparisons. More
selective distribution in fewer outlets.



Specialty ✔️Strong brand preference/loyalty. Special purchase effort, little brand comparison, relatively
high price. Exclusive distribution through few outlets.



Unsought ✔️Little product awareness, sometimes negative interest. Pricing/distribution varies.
Aggressive advertising and selling.



4 Types of Business Products ✔️Equipment, MRO, Materials, Components.



Equipment ✔️Used in daily operations.



Maintenance, Repair, and Operating (MRO) ✔️Are consumed relatively quickly in order to run business.



Materials ✔️Raw materials: products of fishing, lumber, agricultural, and mining industries.

Processed materials: produced when raw materials are transformed from original state.

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