Comm 303 Exam 1 Complete Guide

Comm 303 Exam 1 Complete Guide Scripts are "mental frame works" we use to make sense of people/groups and guide our interactions with them ️FALSE Person Prototypes are synonymous with stereotypes ️True Business communication involves only using verbal messages we choose to deliver face to face to our superiors ️False Interpersonal communication uses both verbal and non verbal messages with those people who are interdependent with us ️True Work place conflicts should be avoided at all costs ️False "Managers think; Workers work". this quote from Henry ford best sums up the attitude of many business owners during the Human Relations movement of the workplace management. ️False Communicating with the members of your group before delivering a presentation is part of the "creating" step of the CCCD Model ️False A mass email a boss sends to his subordinates is and example of downward communication ️True Our personal constructs consist of the judgements we make of other people, often based on stereotypes ️True Of the three types of peers discussed in class, we tend to place the most trust in out information peers ️False Ethics deals with matters of right and wrong ️True Listening and hearing are the same exact concept ️false Information listening involves making a logical judgement about a speakers message ️false Business cliches are often the clearest form of office communication p