CVS Pharmacy Technician Exam
Questions and Answers
Blue Trash Bags - Correct Answers -PHI (Personal Health Information) and PII
(Personally Identifiable Information)- name, address, DOB, social security number,
prescription number, and any medical information
PII - Correct Answers -Personally Identifiable Information
PHI - Correct Answers -Personal Health Information
Green Trash Bags - Correct Answers -Empty amber vials, prescription bottles, and
boxes.
Clear Bags - Correct Answers -Regular garbage.
HIPAA - Correct Answers -A privacy act that helps maintain privacy and security of the
PHI of patients.
DAW Codes - Correct Answers -Dispense as Written. This field indicates the
prescriber's instruction regarding substitution of generic equivalents or order to dispense
the specific prescribed medication.
TIL - Correct Answers -Target Inventory Level- necessary to create value for your store
and the patients.
BOH - Correct Answers -Balance on Hand- the quantity of drugs in the pharmacy.
BOO - Correct Answers -Balance on Order- how much of a product you want to order.
, Care Check Plus Program - Correct Answers -A program that targets certain
prescriptions as they are processed through our computer. Educates the patients on
their medication, condition, and may give them coupons for over the counter
medications related to tneir prescription.
1 OZ= ?ML - Correct Answers -30 ML
16 OZ= ?ML - Correct Answers -480 ML
NDC # - Correct Answers -The National Drug Code number. Each listed drug product is
assigned a unique 10-digit, 3-segment number. This number, known as the NDC,
identifies the labeler, product, and trade package size.
1st 5 digits of NDC# - Correct Answers -Identify the manufacturer.
Middle 4 digits - Correct Answers -Identify the medication name.
Last 2 digits - Correct Answers -Identify the package size.
Non-formulary list vs Formulary list - Correct Answers -List of what medications are
covered (formulary) and are not covered (non-formulary) with insurance. Every
insurance has its own formulary list with different tiers, or levels of costs. The higher the
tier, the. Ore expensive the medication.
How many seconds do we have to acknowledge a customer at drive-thru? - Correct
Answers -20 seconds.
DUR - Correct Answers -Drug Utilization Review. An authorized, structured ongoing
review of prescribing, dispensing, and use of medication. Encompasses a drug review
against predetermined criteria that results in change to drug therapy when these criteria
are not met.
Rejects we get from insurance for many different reasons, such as a medication being
refilled too soon, too high of a dosage, wrong amount of days or quantity of medication.
A - Correct Answers -Ear
O - Correct Answers -Eye
U - Correct Answers -Both/each
D - Correct Answers -Right
S - Correct Answers -Left
AU - Correct Answers -Both ears
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