Exam (elaborations)
CMAA FINAL EXAM REVIEW QUESTIONS AND ANSWERS
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CMAA FINAL EXAM REVIEW QUESTIONS AND ANSWERS
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Name: Score:74 Multiple choice questions
Term 1 of 74
After opening a report from a patient's provider, which of the following is the CMAA's next
step?
Discuss the report with the office staff only
File the report in the patient's chart without review
Send the report to the patient directly
Give the report to the patient's current provider for review
Term 2 of 74
Which of the following is appropriate for a CMAA to take when providing pre-operative
instructions to an anxious patient?
Provide the instructions in a different language
Allow extra time to reinforce the instructions
Schedule the surgery without discussing the instructions
Send the instructions via email without a follow-up
Term 3 of 74
Which of the following words roots means "abdominal wall"?
Part
Lapar
Tarso
Hydr
,Term 4 of 74
Which of the following medical terms refers to the removal of all or part of an organ or tissue?
Episiotomy
Lymphadenectomy
Cholecystectomy
Thoracotomy
Term 5 of 74
Several patients cancel their appointments for the day. Which of the following is the first action
for the CMAA to take?
Contact patient who are on the waiting list
Update the office's social media about available slots
Reschedule all appointments for the following week
Notify the office manager about the cancellations
Term 6 of 74
After deactivating the security system which of the following actions should a CMAA take next
when opening the office?
Lock the computer
Access answering machine
Highlighting text
Certified mail
,Term 7 of 74
Which of the following is a CMAA's function in an audit?
Initiating the audit
Maintaining day sheets
Claim adjustments
Verify the patient's benefits
Term 8 of 74
A patient is seeking a second opinion for an upcoming surgical procedure and has a referral
from a provider. When the patient calls to schedule an appointment, which of the following
actions should the CMAA take?
Cancel the referral from the original provider
Inform the patient that they cannot see the provider
Verify that the patient's insurance is accepted by provider
Schedule the appointment without checking the insurance details
Term 9 of 74
Which of the following is the appropriate procedure for a CMAA when handling a rejected
health insurance claim?
File a complaint against the insurance company
Verify coding compliance and resubmit the claim for adjudication
Change the patient's insurance provider immediately
Ignore the rejection and wait for the next billing cycle
, Term 10 of 74
Providers should use which of the following when a procedure is excluded from the Medicare
fee schedule?
Remittance advice (ra)
The procedure to cancel an appointment
Advance Beneficiary Notice (ABN)
Ensure the provider has initiated reports
Term 11 of 74
Which of the following abbreviations is a type of insurance plan?
POS
HMO
PPO
POU
Term 12 of 74
Before adding medical records to a patient's chart, the CMAA should take which of the
following actions?
File the records by chronological date
Ensure the provider has initiated reports
The provider
Photocopy the records for the provider to review and sign
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