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CMAA PRACTICE EXAM QUESTIONS AND ANSWERS
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CMAA PRACTICE EXAM QUESTIONS AND ANSWERS
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Name: Score:109 Multiple choice questions
Term 1 of 109
Fee schedules are based on which of the following?
ASA - anesthesia society of america
CMS - centers for medicare and medicaid services
RBRVS - resource-based relative value scale
AMA - american medical association
Ama - american medical association of surgeons
Asa - anesthesia society of america
RBRVS - resource based relative value scale
Cms - centers for medical research
Term 2 of 109
which of the following is an appropriate use of modified-wave scheduling for one provider
with 20 min appointments?
scheduling two patients at 9:00 a.m and one patient at 9:20
scheduling two patients at 9:00a.m and two patients at 9:30
scheduling the patients at 9:00am and one patient at 9:30
scheduling three patients at 9:00am and three patients 9:40
scheduling two patients at 9:00 and one patient at 1:20am
scheduling two patients at 9:-10 and one patient at 9:20am
scheduling two patients at 9:00 and one patient at 9:20am
scheduling two patients at 9:00 and one patient at 8:20am
,Term 3 of 109
which of the following describes double booking patients?
scheduling patients at the same time for the same provider
scheduling patients at regular intervals within each hour
scheduling patients at a specific time based on the type of examination
scheduling patients to arrive with the first 30 minutes of each hour
Term 4 of 109
a new patient arrives at the reception desk while the medical administration assistant is
assisting another patient on the phone with a scheduling question. which of the following
actions should the assistant take when greeting the patient?
place the scheduling patient on hold while checking in the new patient.
make eye contact and nod his head to acknowledge the patients arrival
indicate nonverbally to the patient to take a seat in the waiting area
give the new patient a registration form and
the name of the practice
make eye contact and nod his head acknowledge the patients arrival
check the patients file for written authorization
"please give me a minute while i retrieve your account."
Term 5 of 109
when submitting claims to the third- party players. the medical administrative assistant should
receive information for which of the following?
day sheet
appointment list
encounter form
patient ledger
,Term 6 of 109
when greeting a patient at the reception desk, the medical administrative assistant observes
that the patient is diaphoretic and is coughing excessively. which of the following actions
should the assistant take?
wear a mask while talking to the patient
instruct the patient to cover his mouth and nose while coughing
escort the patient to an exam room to wait for the provider
ask the patient about additional contagious symptoms
Term 7 of 109
when performing closing procedures for the day, which of the following must be secured with
lock and key?
examination rooms
scheduling book
banking deposit slip
providers prescription pad
Term 8 of 109
which of the following methods is appropriate to use to remind patients of an appointment
that is scheduled in 12 months?
place the patients name in a tickler file
mail the patients appointment reminder through certified mail
leave a message about the appointment with a family member
send the patient a brochure about the practice
, Term 9 of 109
which of the following is a component of OSHA's hazardous communication standard?
applying black and white tape to hazardous areas
having the office cleaned professionally once per week
requiring new employees to receive hepatitis B vaccines
ensuring that employee "right to know" information available
electronic medical records are more secure
escort the patient to an exam room to wait for the provider
obtain verbal confirmation of demographic information
ensuring that employee "right to know" information is available
Term 10 of 109
during the patient checkout procedure, a medical administrative assistant should take which of
the following actions?
verify insurance coverage
obtain the patients demographic information
schedule a follow up appointment
record and post payment adjustment
Term 11 of 109
a medical administrative assistant is providing preoperative instructions to a patient prior to a
knee surgery. which of the following techniques should the assistant use to decrease patient
anxiety?
mention another patient who had a successful knee surgery
call the patient the day before the procedure
review the written instructions with the patient
discuss alternative procedures
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